Sales Office Manager Full-time, Permanent Based in Aylesford, Kent Salary: £35,000 - £40,000, dependent on experience Hours: Monday to Thursday 8:30am to 5:00pm, Friday 8:30am to 2:30pm (35 hour week, with 1 hour lunch) Location: Fully office based About the Role We are seeking a highly motivated Sales Office Manager to lead the day-to-day operations of a busy sales office. This is a pivotal role, ensuring smooth processes, excellent customer service, and strong alignment with wider business goals. You will provide vital support to the Head of Sales, oversee the internal sales team, and work closely with external sales to deliver a first-class customer experience. This role is ideal for someone who thrives in a fast-paced environment, enjoys motivating and developing a team, and has a strong background in customer service and order processing within the building materials or manufacturing sector. Key Responsibilities Lead, support, and motivate the sales office team to achieve high performance and engagement. Act as the key point of contact for important customer accounts, building strong and lasting relationships. Oversee customer enquiries, orders, and issues to ensure they are resolved quickly and professionally. Monitor and improve response times to customer queries and orders. Work collaboratively with Operations, Finance, Marketing, and Logistics teams to ensure seamless communication and service delive...