Senior Product Manager at Healthtech 1
Healthtech 1 is on a mission to use technology to fix the NHS. We automate administrative processes and are building a national appointment booking platform. Check out bookable.health for a preview.
Our Principles
* Simplify the complex
* Trust in radical truth and transparency
* Obsess over the quality of your craft
* Be an owner
* Be both a teacher and a student
* Amplify others
* Find the fun
Mission
Unlock access by making every appointment within the NHS transparent and bookable.
What You’ll Own
* Supply of appointments
o Become a trusted guardian of GP practice’s most precious resource — appointments. Your team will be responsible for getting access to appointments for new patients.
* Demand for appointments
o Build an experience that patients love on bookable.health and integrate with NHS app and practice websites.
* Market acceptance
o Listen to NHS NHS voices, create insight with data, and adapt product to address genuine concerns.
Your 30 / 60 / 90 Day Plan
By day 30: Understand our users
* Read up on the NHS
* Spend a week as a GP practice receptionist to understand what patients want and need
* Deep dive all our data sources and make recommendations for how we can improve what data we collect
* Speak with over 200 patients that have used bookable to understand how patients experience our products
* Discover things about our users we don’t know yet
* Implement a thoughtful change to one part of the patient or NHS staff experience
Outcome: You’ve made thoughtful choice about what to improve, shipped your first experiment, analysed the data and specced the next iteration.
By day 60: Align the team
* Agree strategy with Raj and Rupert for the next cycle (2‑month work blocks)
* Turn strategy into written logic for engineers to follow
* Run a workshop with the product team to align them on the roadmap for the next 8 weeks
* Spec the first few weeks’ worth of projects
Outcome: Product teams are aligned towards the end state.
By day 90: Move the needle
* Work intensely with engineers to hit the goals
* Provide detailed specs for engineers at least 2 weeks ahead of deployment
* Quality assure what has been shipped
* Motivate and inspire your team
Outcome: Have significantly moved at least 2 key platform metrics.
Must Have Traits
* Insights from building marketplaces: bring knowledge of what worked in other environments and apply it to UK healthcare.
* Exceptional with data: audit and find errors, fluent in Google Ads, SEO tools, Posthog, Metabase.
* Turn vision into clear logic: persuasive, create alignment on what needs to be built.
* Love speaking to patients and practices for insights: excited to talk to users and make time for it.
Required Experience
* 6+ years building product in a fast‑moving environment
* 2+ years owning marketplace metrics
* Fluent in analytics tools and growth tooling
* Experience taking something from early traction to scale
Progression
* Phase 1: Own Bookable for GP practices end‑to‑end (supply, demand, trust).
* Phase 2: Own the full patient access journey across Bookable, Registrations, and Navigation.
* Phase 3: Shape the national access layer for the NHS across all appointment types (Pharmacy, Physio, Mental Health).
About Us
* All staff are NHS employees, inside‑outsiders with trust in one of the biggest datasets.
* Office inside a GP practice – our unfair advantage.
* 4 days in the office with high prioritisation of in‑person communication.
* Growth cycles: every 8 weeks we do one week of research/strategy and 7 weeks of delivery.
* High collaboration and autonomy: two heads are better than one, we solve problems together.
* Backed by industry leaders: DigitalHealth.London Accelerator, NHS Clinical Entrepreneur Programme, London Business School Healthtech Challenge, Innovate UK, Y Combinator (S23).
Benefits
* Paid volunteer days – 2 paid days off per year to give back.
* Team socials 8‑week cycle: day off to socialise, total of 6 working days a year.
* Learning budget – yearly allocation for continual growth.
* Homemade breakfast and lunch when in office.
* Health and fitness budget £60/month.
* Tooling choice – OS and additional tools as needed; MacBook Pro for Engineering, MacBook Air for Growth & Ops.
* Generous sick leave policy with extra days for mental health.
* Annual holiday together, destination by popular vote.
* No private medical insurance – supporting NHS.
* Parental leave: statutory terms and additional SMP weeks; improving over time.
* Fertility leave – 5 extra days off per year if undergoing treatment.
* Pension: 3% employer contribution, 5% employee auto‑contribution via Nest.
Inclusive & Diverse by Design
We build a culture rich in perspectives, experiences, and backgrounds. Our team represents more than ten cultures, with home‑cooked meals shared on lunch. Every person belongs – we are proactive in becoming inclusive of race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin.
#J-18808-Ljbffr