Role Overview
An exciting opportunity has arisen for an experienced Senior Project Manager to lead the delivery of residential and refurbishment projects across Scotland. This Senior Project Manager role is highly client-facing and requires a strong balance between relationship management, operational control, and on-site quality assurance.
The successful Senior Project Manager will act as the key interface between the business and its clients, ensuring projects are delivered on time, within scope, and to exceptional quality standards. Alongside stakeholder management, the Senior Project Manager will regularly attend sites to monitor workmanship, compliance, and overall performance.
Key Responsibilities
Client & Stakeholder Management
* Act as the primary point of contact for clients throughout the project lifecycle.
* Build and maintain strong, long-term client relationships.
* Provide clear and consistent communication regarding programme, progress, and performance.
* Chair client meetings and manage expectations professionally.
* Resolve escalated issues efficiently and diplomatically.
Project Leadership & Delivery
* Oversee multiple live projects from pre-start through to final handover.
* Ensure delivery aligns with programme targets and operational objectives.
* Coordinate internal teams, subcontractors, and suppliers to ensure smooth execution.
* Identify risks early and implement mitigation strategies.
Quality Assurance & Site Inspections
* Carry out regular site visits to inspect quality of workmanship and installation standards.
* Ensure works comply with regulatory, safety, and company quality benchmarks.
* Proactively address defects, non-conformances, or performance concerns.
* Drive a right-first-time culture across all projects.
Health & Safety Compliance
* Monitor adherence to health & safety legislation and internal procedures.
* Promote safe working practices during site inspections.
* Support continuous improvement in safety performance.
Commercial & Performance Oversight
* Maintain oversight of budgets and cost performance.
* Contribute to operational reporting and performance reviews.
* Support continuous improvement in delivery processes and client satisfaction.
Skills & Experience Required
* Proven experience operating at Project Manager or Senior Project Manager level within construction, fit-out, or residential sectors.
* Strong client-facing background with excellent communication and relationship management skills.
* Experience overseeing multiple projects simultaneously.
* Solid understanding of quality control and regulatory compliance.
* Strong organisational and leadership capability.
* Full UK driving licence
Personal Attributes
* Professional, confident, and client-focused.
* Detail-driven with a strong commitment to quality.
* Solutions-oriented and commercially aware.
* Able to lead by example and positively influence project teams.
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