Main Purpose of Job
To supervise and support a designated warehouse team to ensure daily operational targets are met, maintaining high standards of safety, quality, and productivity.
Key Tasks & Responsibilities
* Leadership & Team Engagement
* Lead and motivate a small team to achieve success based on known daily targets.
* Communicate objectives and relevant information clearly to ensure team member engagement.
* Integrate effectively with your team, peer groups, and Line Managers to ensure smooth operations.
* Assist in resource sharing through collaboration and reasoning with other Team Leaders.
Performance & Standards
* Champion Health & Safety, loss prevention, quality, and housekeeping within your area.
* Monitor team activities and provide on-the-floor coaching to help members achieve success.
* Demonstrate and enforce all standard operating procedures (SOPs) within your remit.
* Support KPI achievement by understanding operational goals and driving team performance to meet them.
Communication & Process
* Conduct daily shift briefings to communicate tasks and objectives in a positive manner.
* Deliver effective handovers to the next shift or peer group to ensure operational continuity.
* Liaise professionally with internal stakeholders and maintain a positive face of the company.
* Adopt a positive culture of improvement and enjoyment within the department.
Systems & Administration
* Utilize Company systems (such as Seqos WMS) to navigate and manage warehouse tasks.
* Record productivity data for tasks such as picking, driving, and rework to identify shortfalls.
* Use basic Excel for simple data entry or tracking as required by the department.
Key Results / Objectives
* Ensure the team understands and meets daily performance expectations and KPIs.
* Maintain 100% compliance with Health & Safety and housekeeping standards.
* Clearly describe and demonstrate SOPs to team members and management as required.
Responsible For
* Direct supervision of a team of warehouse staff and agency personnel.
* Safe operation of warehouse equipment within the designated area.
Essential Requirements
Licences: Valid licences for FLT, VNA, or HLOP.
Experience: Proven ability to lead by example in a warehouse or logistics environment.