Job Description
Claims Handler (Subsidence)
Salary: £50,000 - £65,000 DOE
Remote working
Due to our continued success in the UK market we are expanding our team. As one of the leading businesses in our field we always strive to exceed customers expectations, so if you are detail orientated, driven and eager to be part of a global firm then read below.
We are seeking a self-driven and confident Subsidence Claims Handler, who has the drive to grow within the business and elevate their career. The role is home based with occasional office visits, so the ability to be self-motivated is an absolute must. The main duties and responsibilities will be to work as part of our desk-based team to drive claims through to settlement. Further to the above you will:
* Proactively manage subsidence claims through to completion
* Regularly update clients, policyholders and all others involved
* Assist the field team in completing reports and support where necessary - soil analysis etc.
* Coordinate referral of work to the field team throughout the day, ensuring correct priorities are communicated and completed and that targets are met
* Manage identified and reported problems within set timescales
* Provide support to the Surveying & Subsidence office team in periods of extreme volume
What we are looking for:
Ideally someone who has worked in a field based capacity now looking to move back to a “desk based” role. If you have a surveying background then this is absolutely advantageous. Furthermore:
* Proven knowledge and understanding of Subsidence in relation to insurance claims
* Knowledge or experience of managing technical building claims and the understanding of claims handling
* Excellent telephone skills with the ability to always provide the highest level of customer service
* Articulation and good communication skills
* Flexibility and adaptability, with the ability to organise own workload
* The ability to work in a fast paced and changing environment
But above all else, we are seeking someone with a hunger, desire and attitude to really push their career within the insurance sector. This role would suit someone who is looking to be empowered to make decisions.
If you are proactive, organised, and eager to join a successful business, we would love to hear from you so click to apply!