Job Description
At Bond we design, build, and manage creative and innovative solutions for our clients, all with the goal of helping them build ever-stronger loyalty to their brands. We are committed to delivering exceptional solutions that align with our clients' customer engagement objectives, driving measurable impact and fostering long-term relationships. As we continue to grow, we are seeking a highly motivated and experienced Senior Data Strategist to support our Data Strategy Director with the delivery of CRM strategies on behalf of our clients, with a particular focus on how they can leverage data to deliver against their KPIs and generate ROI.
Location: UK (Bristol area)
Job Requirements
* Knowledge and demonstrable experience of working on CRM principles and channels are essential for this role
* Demonstrable experience using data driven insight and behavioural economics on customer behaviours to enable development of strategies
* Working understanding of Performance Marketing and data driven CRM’s role within that
* Ability to leverage tools like Tableau and Adobe Analytics to a good standard to help identify optimisation opportunities
* Confidence using the Microsoft Office suite/ Google Equivalents, in particular Excel
* Be ambitious within your role - recognise, communicate and act on opportunities to benefit Armadillo, our colleagues, clients and our partners.
Job Responsibilities
* Deliver and orchestrate CRM strategy for clients with a focus on how to leverage data to measure and generate ROI, and deliver against their KPIs
* Deliver comms plans across complex or major projects, ensuring they are optimised against client strategies, with a focus on how to leverage data and technology to deliver more effective customer journeys.
* Write or input into data project briefs to ensure they are optimised against client strategy and provide clear data and/or technical requirements to specialist teams
* Support the application and expansion of analytical thinking in all CRM strategy and execution for clients - demonstrate clear, practical knowledge of analytical approaches with the ability to translate the complex into simplified explanations.
* Support the development and execution of data storytelling in the agency - craft these stories in tools such as Powerpoint to deliver simple but compelling and visually appealing decks for Senior Manager level clients
* Support the application and improvement of performance measures used to determine success against client KPIs
* Leveraging tools like Tableau and Adobe Analytics and helping to identify optimisation opportunities
* Owning and maintaining excellent client-agency relationships with stakeholders up to senior management level
* Support and input into conversations with 3rd party contacts to further leverage data against client KPIs, e.g., Braze & other agencies
* Presenting to both Senior internal stakeholders and Senior client stakeholders to a high level with presentations that tell a story using strategy, data and insight
* Lead strategic output of a project team and support, where possible, the professional development of junior team members, providing effective mentoring and guidance
Job Benefits
Why Bond?
Joining us means being part of a team that lives by the mantra “Create Bonds.” We celebrate our collective drive, reward innovative thinking, and always maintain a focus on fostering relationships, both internally and with our clients.
Ready to Make Your Mark?
If you’re passionate about shaping the future of loyalty and making a real impact, we want to hear from you! Apply now to become a part of our dynamic and innovative team.
Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process.