Job overview
An exciting opportunity has arisen to join a highly motivated, dedicated team of Porters taking a position as Assistant Duty Manager leading a team at the Royal Sussex County Hospital.
To assist and lead in the delivery of quality porter, linen and waste management services achieving the highest possible standards for patients, visitors and staff at all times.
Supervise effective and efficient services that meet agreed Trust policies, procedures and operational procedures as directed by the Duty Manager or Help Desk Dispatcher
Responsible for the standards and hours worked in their areas of responsibility by adhering to the allocation of levels of labour and other costs, including the management of working rosters.
When required may need to assist with the emergency and evacuation procedures and security situations in accordance with Trust policy.
The post holder will ensure there is ownership of Soft FM services for all patients, staff and visitors who attend the ward areas, clinical departments and public areas.
The post holder will need to be fully aware of the Trust’s Values & Behaviours and Patient First initiatives and act accordingly.
Main duties of the job
As an Assistant Duty Manager for porters will work as part of a team leading a shift ensuring 24/7 cover to the hospital for porters which covers many aspects of the hospitals activities:
Please refer to Job Description and Personal Specification attached.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Detailed job description and main responsibilities
Detailed job description and main responsibilities
1. To supervise all porter service activities including patient movement, domestic and clinical waste removal, blood sample/blood product collections, transport of medical gases, mortuary duties, security incidents and helicopter landing responses as required.
2. To work and ensure that porter staff work in accordance with Health & Safety Guidelines and Trust/Departmental Policies & Procedures at all times.
3. To manage the computerised porter job allocation and activity reporting system when delegated by the Duty Manager.
4. Responsible for the performance and hours worked in areas of responsibility by adhering to the allocation of levels of labour and other costs, including the management of working rosters.
5. Work with the Duty Manager to plan and amend work schedules/staffing levels to meet fluctuating service activity/demands.
6. Highlight any perceived need for staff overtime and bank expenditure to the Duty Manager for approval.
7. Promote a safe working environment within Porter, ensuring the safe use and storage of all equipment and materials.
8. Ensure that sufficient stock levels of equipment are maintained and any deficiencies reported immediately.
9. Report any defects in equipment used in the services to the Duty Manager.
10. Ensure staff are provided with, and wear, the correct uniform and personal protective clothing where necessary and act as a role model in this respect.
11. Ensure that Porters respect the privacy and dignity of patients whilst carrying out their duties.
Person specification
Experience and Qualifications
Essential criteria
12. A Good level of general education, Numeracy and Literacy or equivalent experience
13. Willing to undertake Training required, COSHH, Health and Safety and Manual Handling
Desirable criteria
14. NVQ L4, HND, BTEC in a support service is desirable
Skills
Essential criteria
15. Evidence of undertaken own development
Equality, Diversity and Inclusion
Essential criteria
16. Evidence of having undertaken own development to improve understanding of equalities issues
17. Evidence of having championed diversity in previous roles (as appropriate to role).
Important information for applicants:
A Note on AI Use in Applications
We value the individuality and authenticity that each candidate brings to the application process. While AI tools are increasingly accessible, we strongly discourage their use in completing your application. Your responses should reflect your own voice, experiences, and motivations—elements that are essential to a fair and accurate evaluation.
Applications that rely heavily on AI-generated content may misrepresent your abilities and could result in your application being rejected. We encourage you to take the time to present your genuine self, as this helps us better understand your potential and ensures a transparent selection process.
Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified.
Some of our adverts are capped for a limited number of applications; therefore, the advert will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in the position to prevent you from missing out on applying for the opportunity.
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. We make offers in line with the Rehabilitation of Offenders Act 1975.
Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigrations eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. It is your responsibility as the applicant to ensure that you meet this criteria.
UHSussex reserves the right to close the role early if we receive a high volume of applications