Overview
Tesco UK • Harlow • Apply by 06-Oct-2025
Availability Window
Days From time To time Sun 06:00:00 – 22:00:00 Mon 06:00:00 – 22:00:00 Tue 06:00:00 – 22:00:00 Wed 06:00:00 – 22:00:00 Thu 06:00:00 – 22:00:00 Fri 06:00:00 – 22:00:00 Sat 06:00:00 – 22:00:00
Shift pay starts from £14.76 per hour, increasing to £15.97 for stores inside the M25. Additional payments may apply depending on location.
New colleagues joining Tesco are offered a minimum of 16 guaranteed hours each week. If you would like to work fewer hours (to a minimum of 12), there are opportunities for this too and we would still love to hear from you.
Responsibilities
* Work in a fast-paced retail environment with variety.
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations.
* Be there for customers, listening to them and helping ensure they leave the store with what they came for.
* Look for ways to improve service, including coaching colleagues and giving feedback to the team.
* Guide and support colleagues in-store, ensuring it stays a safe place to work and shop.
* Maintain an understanding of store performance and assist managers in delivering actions to improve efficiency.
* Lead from the front and set a strong example for colleagues.
* Coordinate the store team to deliver an easy, fuss-free shopping experience for customers.
* Support colleagues, ensuring they deliver daily priorities and take regular breaks.
* Open and close the store, complete duty cover, and make safety-focused decisions.
* Be the go-to person for colleagues in the absence of a manager for day-to-day queries.
* Ensure the store is clean, tidy, and well-presented.
* Support managers to coordinate seasonal, community and charity events.
* Contribute to a positive, inclusive team atmosphere and provide excellent customer service.
* Keep the team well-informed on communications, changes, or updates.
* Stay knowledgeable about store performance and look for ways to improve operations.
* Coordinate store improvements and remove obstacles to great service.
* Follow health and safety routines and ensure colleagues do the same.
* Recognise and celebrate colleagues providing great service.
Qualifications
* To be a great role model by delivering thoughtful customer service to meet every customer's needs.
* Build strong relationships with colleagues to create a positive, inclusive team atmosphere.
* Clear communication using a variety of methods to keep the team well-informed.
* Comfortable taking the lead and overseeing the store in the absence of the Manager.
* Good decision-making and flexibility to handle change while keeping customers and colleagues in mind.
* Motivating leadership to inspire the team to deliver beyond expectations.
* Curiosity and a commitment to serving customers, communities, and the planet better every day.
About us
Our vision at Tesco is to become every customer's favourite way to shop, whether at home or on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means everyone is welcome and represented at work.
We support flexible working and welcome conversations about how we can accommodate individual needs throughout the application process.
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Flexible working from day one
* Colleague Clubcard benefits including discounts and pay-day weekend offers
* Access to free wellbeing services and resources
* Life cover of five times pay and a pension with employer contributions up to 7.5%
* Options to suit you, including discounts, shares, and cycle to work schemes
* Uniform provided and policies to support you for life’s moments
* Access to colleague networks and inclusive recruitment process
Tesco will recruit only applicants over 18 for roles that involve early morning or late-night shifts or work in certain areas. We may close roles earlier than the advertised end date to manage applicant volume and will provide feedback to interview candidates.
For more information about us please visit www.tescoplc.com
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