Job Title: Patient Services Executive
As a Patient Services Executive, you will be an ambassador for Care Fertility, engaging with patients in various interactions, including greeting them at the clinic and handling inquiries via phone.
1. Customer Service: Deliver exceptional service, demonstrating friendliness, passion, and positivity to create memorable experiences for patients.
2. Administrative Tasks: Register new patients and input data accurately into our systems, paying close attention to detail.
3. Communication Skills: Possess outstanding customer service skills, with polite, courteous, and helpful communication at all times.
4. Experience: Previous reception or front-of-house experience with high-value customers is essential.
Location & Working Hours
Full-time position based at our Plymouth clinic (William Prance Road, Plymouth, PL6 5WR). Working hours are Monday to Friday, 08:00-18:00, with Saturdays on a rota basis.
Benefits
* Salary: £24,350 FTE
* 33 days annual leave (including public holidays, pro-rata for part-time)
* Pension scheme
* Life assurance
* Additional benefits: retail discounts, wellbeing hub, holiday trading
About Us
Care Fertility is the UK’s most trusted fertility specialist with over 25 years of experience. We operate a network of clinics across the UK, providing personalized treatments and support to our clients. Our mission is to make family possible for everyone, guided by compassion, collaboration, and expertise.
We are committed to putting care into fertility and supporting our clients every step of the way. Join us in our mission to make family possible for everyone.
This position is subject to an enhanced DBS check.
Click APPLY now to join Care Fertility.
#J-18808-Ljbffr