Description
JOB TITLE: UX/UI Designer (12-Month FTC)
LOCATION: Manchester
SALARY: £59,850 - £66,500
HOURS: Full Time
DURATION: 12-Month Fixed-Term Contract
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the Manchester office.
Occasional travel to other group locations (e.g. Leeds, London, and Edinburgh), may be required.
About this opportunity
The UX/UI Designer creates intuitive, accessible digital experiences within a start-up style innovation team. Working from concept through MVP and scaling, they design interaction patterns, prototype solutions, and shape product experiences across multiple modalities — not just screens.
What You’ll Do
1. Work in a technically focused environment, balancing complex outcomes with consumer needs.
2. Craft the end-to-end user experience, bringing together a cohesive journey step by step.
3. Bring designs to life through Figma and feel confident in running user testing sessions.
4. Balance business requirements with user needs, gathering user research and rationale to align stakeholders on individual user needs. You’ll know when to diplomatically push back, if necessary, to act on what’s right for the customer.
5. Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end-user experience.
6. Advocate customer inclusion, ensuring designs are inclusive and accessible to customers of all ages, backgrounds, and technical abilities.
7. Collaborate closely with other designers, product owners, and engineers
What you'll need
Essential Skills/Experience:
8. Interaction Design & Design Systems - Builds scalable interfaces using design systems and designs across multiple modalities and interaction contexts.
9. Prototyping & Interaction Experimentation - Creates rapid prototypes and runs lightweight experiments to validate ideas and inform product direction.
10. Information Architecture & Experience Mapping - Structures user flows and journeys, synthesising insights — even in ambiguous or low-information environments.
11. Accessible & Inclusive Design - Applies accessibility standards from the outset and champions inclusive design practices.
12. Product Thinking & Outcome Focus - Balances user needs with product growth, value proposition thinking, and measurable experience outcomes.
Desirable Skills/Experience:
13. Behavioural psychology and persuasive design
14. Visual and content design collaboration
15. Multi-disciplinary facilitation and critique leadership
16. User experience measurement frameworks (e.g., EBVI)
17. Mentoring and craft development
About the team
The Group Innovation team sits within the GCOO organisation and focuses on turning bold ideas into real, scalable outcomes. Working in a fast-paced, start-up like environment, the team rapidly explores and validates new opportunities by testing customer desirability, business viability, and technical feasibility.
Through experimentation, design, and cross-functional collaboration, Group Innovation helps shape future propositions, unlock new growth areas, and bring cutting-edge concepts from idea to delivery.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
18. A generous pension contribution of up to 15%
19. An annual performance-related bonus
20. Share schemes including free shares
21. Benefits you can adapt to your lifestyle, such as discounted shopping
22. 30 days’ holiday, with bank holidays on top
23. A range of wellbeing initiatives and generous parental leave policies
Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.