Delivery Assurance Analyst (Operations & Reporting)
Telford (2 Days per Week Onsite)
6 Months
£410p/d max via Umbrella
The successful candidate will undergo a BPSS check
The Delivery Assurance Analyst is responsible for:
1. SME for Delivery Tooling (e-Monitoring); acting as a key liaison with Group for intercepting new releases, and building knowledge, capability, and expertise across the business.
2. Working closely with the OneFinance programme, establishing toolsets with the Cross-Contract view, providing assurance of both compliant and relevant use.
3. Supporting financial reporting in Delivery Assurance.
4. Managing work requests from the wider business; utilizing expertise from DA to provide responses that fulfill stakeholder needs and align with the strategic vision of automation and efficiency savings.
Required skills:
* Confidence to challenge the current processes and work independently with teams.
* Self-driven and motivated, involved in delivering or owning internal products and improvement initiatives.
* Good communication and stakeholder management skills; working closely with the DA Leadership Team and other key MU functions.
* A pragmatic approach to agility, adapting to the team's ways of working which may not always fully reflect traditional agile frameworks.
The core DA assurance activities include e-Monitoring Weekly Assessment Reviews (WAR), Delivery Assurance Reviews (DAR), and Continuous Improvement (CI). The streams are:
* Contract: Focused on delivering against contractual obligations across multiple engagements.
* Project: Focused on project engagements, from small projects to large programmes or portfolios.
* Service: Focused on service engagements and SLAs, e.g., incident and problem management.
* Architecture: Focused on architecture and engineering processes.
* Delivery Governance: Ensures that BMF, DMF, etc., reflect Group Policy and best practices, coordinating with MU and Group audit teams.
* Operations & Reporting (O&R): Produces MI for MU and Group management, supports DA assurance activities, and maintains relevant products.
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