The job holder will be expected to manage and lead staff within the operational area to the required standard, and will offer support and cover to other teams/functions during periods of absence. In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
Responsibilities, Activities & Duties:
* Provide effective management and leadership to the team
* Be accountable for the quality delivery of good practice and team performance improvement within policy and national standards
* Ensure that all team resources, including interventions, are deployed cost effectively and provide best value in terms of both budget control and realising the organisation's strategic aims
* Access, interpret, analyse and apply performance data pro-actively in order to maximise LDU/team performance, evaluate practice and deliver organisational aims
* Proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters
* Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues
* Ensure that offender managers manage risk appropriately, and meet all public protection standards and targets
* Contribute directly to public protection through multi-agency arrangements and individual casework review, discussion and feedback
* Promote a culture of innovation and continuous improvement to service delivery
* Manage financial resources for your area of responsibility as required by your Head of Operational Function and in line with HMPPS financial regulations and policies
* To authorise expenditure within financial limits
* In accordance with the business plan, to provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role
* Facilitate effective communication between the LDU/Operational Unit management team and internal and external partners
* Play an active part in the corporate management of the NPS as necessary, as a member of the LDU/Operational Unit Management Team
* Undertake specific areas of responsibility as delegated by the Head of Operational Function
* Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
* Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies
* Work within the aims and values of NPS and HMPPS
Essential Experience:
* Substantial experience with a proven record of good practice in a variety of settings (including offender risk assessment and management) as a Probation Officer or from working within another criminal justice agency or related work context
* Understanding of the role of the Probation Service in the Criminal Justice System and in a multi-disciplinary setting
* Knowledge and understanding of the factors which influence engagement with victims
* Experience of risk management and assessment, understanding of multi- agency risk assessment and management procedures
* Evidence of ability to evaluate practice
* Evidence of ability to provide a practice perspective on policy development
* Experience of working under pressure and fulfilling demanding deadlines
* Experience of working flexibly as a member of a team to achieve performance targets
* Experience of contributing to the provision of effective administration and information systems
* Demonstrable achievements in managing/supporting change and effecting improvements in quality and efficiency
* Able to demonstrate well developed IT skills, including evidence of ability to interpret and apply performance reports
* Experience of proactively championing diversity and inclusiveness both internally and externally
* Ability to implement the services health and safety policies
* An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh
Technical requirements:
* Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice
* Or a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007
* The following qualifications gained in England and Wales were previously recognised as providing such eligibility: Diploma in Probation Studies, Diploma in Social Work (with Probation Option), CQSW (with Probation Option)
Benefits:
* Access to learning and development
* A working environment that supports a range of flexible working options to enhance your work life balance
* A working culture which encourages inclusion and diversity
* A Civil Service pension with an employer contribution of 28.97%
* Annual Leave
* Public Holidays
* Season Ticket Advance
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