Are you searching for the perfect opportunity to kickstart your IT career with a fantastic employer?
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Baltic Apprenticeships is recruiting for a highly supportive employer eager to expand their team with a new IT apprentice. If you are passionate about IT and excited about a role that involves everything from helpdesk support to client visits, apply now! Don't miss out on this incredible opportunity!
In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
* Working on a helpdesk to support clients
* Logging and resolving tickets through ConnectWise Manage. Tickets include password resets, system upgrades, network and hardware.
* Work towards SLA logged on Connectwise
* Answer phone, emails, remote access PCs.
* Physical and virtual hardware, setting up laptops to send out phones, barcode scanners and servers.
* Visit customer sites
Full training and support will be provi...