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Engagement officer

Victim Support
Engagement officer
Posted: 24 August
Offer description

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Victim Support - Community Engagement and Training Officer

Victim Support is recruiting for a Community Engagement and Training Officer. This vital role will support the specialist domestic abuse and stalking team in Bedfordshire, leading on:

* Raising awareness of local services through social media
* Attending events
* Delivering training to partners
* Leading client engagement activities

Engagement in Bedfordshire is key for Victim Support, and this role is instrumental in sharing our work with clients, commissioners, partners, and staff.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those in need?

Are you resilient and adaptable? Can you work effectively with a focus on customer service and care?

If yes, we’d love to hear from you!


Job Details

* Location: 101 Park Street, Luton LU1 3HG, Bedfordshire
* Type: Part-time, 25 hours/week
* Schedule: Monday - Friday, with some flexibility
* Salary: £17,886.80 per annum (FTE £26,830.20)
* Contract: Permanent
* DBS required: Yes
* Enhanced Police vetting required: No
* Closing Date: 16/09/2025
* Ref No: 6311

What we offer:

* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days
* Additional day off for your birthday
* Pension with 5% employer contribution
* Enhanced sick pay, maternity & paternity payments
* Discounts on high street, retail, holiday, gym, entertainment & leisure
* Financial wellbeing hub & salary deduction finance
* Employee assistance programme & wellbeing support
* Access to EDI networks and colleague cafes
* Cycle to work scheme & season ticket loans
* Ongoing training & career development opportunities


About the role

You will be resilient, confident, and able to engage others. You should be a team player, willing to learn, and adaptable to new legislation. Good communication, IT skills, and the ability to develop and deliver training, presentations, and reports are essential. Knowledge of domestic abuse and stalking is advantageous.

You must be able to prioritize and manage conflicting demands in an organized manner. A commitment to promoting equal opportunities and diversity, confidentiality, and safe working practices in line with legislation is required.

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