Vacancy overview: Supporting Early Years Management Team To support the Nursery in the day-to-day operation. In addition to essential administration responsibilities, the Administrator will be responsible for staying connected with the families daily. The Administrator will be required to take phone calls and manage emails, answer questions, deal with problems or direct them to the Early Years Management Team as appropriate. Administration Responsibilities: Based in the office as the first person of contact, receive and monitor calls, collections/deliveries, escorts/visitors, scanning and filing, answer the door, distribute and mail post, suspend deliveries at the end of term, and be responsible for answering telephone queries. Run admissions for the nursery, liaise with parents regarding documents, send out and process booking forms and welcome packs. Manage nursery administration. Support the Early Years team with reasonable administration tasks. Take the responsibility of being a GDPR data controller for the nursery and monitor the team to ensure compliance with guidelines and requirements. Create purchase orders and manage invoices. Liaise regularly with the Health and Safety Officer who conducts regular checks of equipment and furniture and arrange necessary repairs. Provide secretarial support to the Early Years Management Team. Facilities Management: Liaise with the Early Years Management Team regarding general maintenance if necessary. Shop, prepare, and provide snacks for the sessions via online shopping. Deal with suppliers. Order resources and manage the resource budget. Working with Parents: Liaise with parents and keep record of attendance. Monitor and respond to new enquiries. Issue annual consent and record forms, and other general information, forms, and memos. Draft letters to parents as directed. Ensure records are kept up to date. General Responsibilities: Understand, adhere to, and actively implement all the policies and procedures of the nursery. Operate and comply with the provisions of the Data Protection Act 1998 and relevant policies during the course of undertaking the role. Safeguard children at all times. Undertake training as required. Undertake additional tasks as directed by the Early Years Management Team. Prioritise the security, safety, and wellbeing of children and parents at all times, reporting any concerns in accordance with the Safeguarding and Child Protection Policy. Ensure the dignity of the children is upheld at all times. Other Duties and Responsibilities: Participate in staff training as required. Participate in Continuing Professional Development. Attend team and staff meetings. Undertake any other duties consistent with this role as reasonably directed by the Early Years Management Team. Skills and Attributes: Ability to work independently, recognising tasks that are a priority and complete them pro-actively, think creatively and constructively. Personal Qualities: Reliable, enthusiastic, and flexible. A commitment to quality in all areas, with a high level of motivation and enthusiasm. Able to perform under stress. A creative thinker. A good sense of humour. Organised and the ability to multi-task. Future Prospects: On completion of this programme, you will have achieved an accredited Level 3 Business Administration Diploma and have progression opportunities within the nursery if roles are available. Benefits: Pension Support for ongoing training and professional development Birthday – Day Off Holiday Training Information: Over the course of 24 months (dependent upon the course level), you will study topics such as healthcare principles, safeguarding, person-centred care, and various health-related fields. Higher-level courses delve deeper into specific pathways. Upon successful completion, you will achieve a qualification and a TQUK Diploma in Care. Please note that a DBS check will be required for this role. This position is exempt from the Rehabilitation of Offenders Act 1974, and all convictions, cautions, and bind-overs must be declared during the recruitment process. Training is delivered through blended learning, with sessions occurring bi-weekly or monthly, depending on the learner’s style. An online assessment will help tailor your learning experience, ensuring timely completion of the programme, culminating in an independent assessment at the end. As part of the apprenticeship, 20% of your work time must be dedicated to developing new skills.