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Field services engineer

Maidstone
Rapiscan Systems
Field service engineer
€45,000 a year
Posted: 11 November
Offer description

We are looking for a skilled Field Service Engineer to support our Cargo Vehicle Inspection (CVI) and RTT X-ray Scanning systems for Euro Tunnel across the South coastline. This is a hands‑on, customer‑facing role that involves installation, maintenance, troubleshooting, and repair of complex detection systems. You will serve as a technical expert and liaison, ensuring optimal system performance and customer satisfaction.

* Conduct maintenance, repairs, and overhauls on CVI and RTT X-ray scanning systems.
* Diagnose and resolve faults across mechanical, electrical, hydraulic, and software components.
* Provide third‑line technical support to site engineers, distributors, and customer representatives.
* Support defect liability and post‑acceptance phases for mobile and airport cargo equipment.
* Participate in the installation of static, gantry, and portal systems as part of a project team.
* Travel nationally and internationally up to 90% of the time, including to challenging environments (with appropriate remuneration).
* Complete service documentation, engineering change requests, and maintain accurate records in internal databases.
* Recognised engineering qualification (BTEC, City & Guilds, HNC or equivalent).
* Strong understanding of hydraulic, electrical, and electromechanical systems.
* Knowledge of IT networking (CCNP or equivalent preferred).
* Experience with integrated systems including PLCs, high‑voltage systems, and/or radar.
* Flexibility to travel globally, often at short notice.
* Previous experience in a similar field‑based engineering role, particularly in international or high‑security environments, is highly desirable.
* Rapiscan Systems is a global leader in detection technology, delivering cutting‑edge cargo and vehicle inspection solutions for ports, borders, military installations, high‑security facilities, and checkpoints. Our systems play a vital role in helping governments and organisations combat terrorism, drug trafficking, illegal immigration, and trade fraud.
* We offer a wide range of scanning configurations using low-, medium-, and high‑energy X‑ray technologies often in combination to meet diverse security needs. Our commitment to innovation, imaging excellence, and reliability ensures our customers can detect threats and contraband with confidence.
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