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Join Our Team as an Assistant Reservations Manager at The Landmark London
The Landmark London is seeking passionate individuals to enrich the journeys of our guests and team members. Located opposite Marylebone station and near Baker Street and Edgware Road stations, we offer a vibrant environment full of energy and growth opportunities.
Benefits of Working with Us
As an Assistant Reservations Manager, you will enjoy:
* Annual earnings up to £42,000 (£38,500 base salary + non-contractual tronc)
* Pension with company contributions
* 50% discount in all our restaurants and Spa treatments
* Free meals on duty
* Team member and Friends & Family rates
* Complimentary stay after passing probation
* Discounts on our benefits platform
* Private medical insurance
* Development programs including apprenticeships and management training
* Interest-free season ticket loan
* Employee Assistance Programme with 24/7 online GP and mental health support
* Bike to work scheme
* Recommend a Friend incentive
* Uniforms provided and laundered free of charge
* Participation in taskforces supporting business, community, and environmental initiatives
* Recognition schemes and social events such as gala dinners
Role Overview
We are looking for a dedicated Assistant Reservations Manager to join our Central Reservations Department on a permanent basis, starting immediately. Your role will involve delivering memorable experiences and five-star service, fostering a positive and diverse team environment.
Key Responsibilities
* Support the Central Reservations Manager in leading and supervising a team handling bookings and inquiries across three hotels and apartments, including F&B and Spa services.
* Assist with team rotas and resource planning, ensuring effective coverage during peak and off-peak times.
* Manage workload distribution, ensuring prompt responses and booking conversions.
* Maintain detailed knowledge of each property’s features, policies, and procedures.
* Support product knowledge training for team members.
Work hours will be a minimum of 40 hours per week as required by the role.
About Us
* Recognized in The Sunday Times’ Top 100 “Best Companies to Work For 2025”
* A member of The Leading Hotels of the World
* Five-star rating
* Earth Check Silver Certification 2025
If you believe your experience, personality, and interests align with this role, we encourage you to apply today. Your uniqueness makes us exceptional!
All applicants must be legally eligible to work in the UK.
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