Location: Sheffield /Hybrid Working
(Expectation that you will attend an office 2 days per week)
Contract: Permanent
Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri)
Salary: Up to £47,500 depending on experience
THE ROLE
You will be responsible for protecting the integrity of the scheme by managing fraud risks and ensuring a robust Financial Crime framework. You will oversee AML and KYC checks, investigate suspicious loan applications, and provide expert guidance to internal teams and partners. Your work will prevent fraud while maintaining a smooth and efficient customer experience.
In this role, you will monitor fraud defences across the partner network and act as scheme overseer. You will review operational data and automated alerts to identify risks, investigate cases of suspected fraud, and implement measures to mitigate losses. You will work closely with internal teams and Business Support Partners to assess applications, investigate documents, and determine whether they can proceed, ensuring compliance with internal policies, public sector standards, and scheme obligations.
You will bring experience as a fraud investigator within Retail Financial Services, with knowledge of fraud detection systems and familiarity with CIFAS or similar industry prevention bodies. An excellent understanding of fraud detection, prevention, KYC, and AML procedures is essential, along with exceptional analytical skills, attention to detail, and the ability to make clear, informed decisions. An understanding of end-to-end customer journeys in financial services and operational processes will enable you to identify improvements and maintain high standards of quality, accuracy, and timeliness. For the purposes of creating MI and large scale fraud analysis experience in SQL would be preferable but not essential.
Joining Start-Up Loans, you will play a key role in a government-backed scheme that helps entrepreneurs succeed. You will operate in a collaborative environment where your expertise is valued and your contributions to continuous improvement and innovation have a direct impact on the scheme's success.
Please click on this Job Description to find out more details.
Key Benefits
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* 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
* 15% employer pension contribution
* Flexible working
* Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance
* Paid voluntary days, maternity, paternity, adoption, and shared parental leave
* Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology...and plenty more