Job summary
We are seeking an experienced medical administrator to join our team, providing efficient and comprehensive project and administrative support to our practices and the PCN as a whole.
Main duties of the job
The role includes responsibilities such as assisting practices and the PCN in achieving targets, participating in research projects within the PCN and those hosted by universities or private companies, communication and coordination with outside agencies like ICBs and INTs, as well as general administration duties.
About us
We are a Primary Care Network of five practices founded in April 2019, serving 33,000 patients. We aim for standardized access, quality, and integration across services including secondary care, community services, social care, and the third sector.
Details
Date posted: 21 May 2025
Pay scheme: Other
Salary: £14.50 an hour
Contract: Permanent
Working pattern: Part-time
Reference number: A5147-25-0000
Job locations
Sterndale Surgery, Milson Road, London, W14 0LJ
Job description
* Understanding of QOF, Investment & Impact Fund, Enhanced Service targets, PCN DES, EPC & C&A.
* Assist in achieving targets across registers and contacts to reach the agreed trajectory.
* Identify, create, and run ad-hoc searches; assess and analyze questionnaires, reports, spreadsheets; take appropriate actions.
* Knowledge of national and local quality standards for chronic disease management and understanding of service specifications.
* Understanding and managing dashboards.
* Work with GPs and Practice Managers to ensure robust patient recall processes.
* Assist doctors and managers with administrative services and projects.
* Recall patients, organize appointments, send questionnaires, and templates via Accurx.
* Provide comprehensive project and administrative support to practices and the PCN.
* Coordinate with other healthcare services, ICBs, and INTs as appropriate.
* Ensure optimal utilization of Saturday and weekday enhanced access sessions and fulfill contract requirements.
* Support the CEO and Clinical Director with general admin tasks.
* Take notes, record meetings, and draft minutes for PCN meetings.
* Assist with managing the Access Plan and contracts, including monthly clinical time audits.
* Participate in and coordinate local and national research programs hosted by universities or private companies.
* Support the PCN Management with the Patient Participation Group, liaising with patients, arranging meetings, and drafting minutes.
* Other duties as required, with flexibility to adapt to changing responsibilities.
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