Overview
Join to apply for the Retail Advisor - Holloway Road role at Virgin Media O2.
NEW STORE OPENING SOON. We are recruiting for O2 Retail Advisors in Holloway Road, with both full time and part time positions available: 38 hours, 30 hours, 20 hours, 16 hours and 12 hours.
Location: London
Job Family: Retail
Job Type: Full Time
Posted Date: 09-Sep-2025
Interviews will take place at our assessment day in Islington on Thursday 25th September.
At Virgin Media O2, we’re not just about keeping people connected; we’re about making every interaction meaningful. As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
What You’ll Be Doing
* Welcoming customers with a friendly, approachable attitude.
* Building rapport to understand their needs and recommending tailored solutions.
* Showcasing our innovative products and meeting performance goals.
* Helping to maintain an inviting and organised store environment.
The must haves
* Confidence, communication skills, and a passion for delivering great service.
* Resilience and motivation to achieve individual and team goals.
* Flexibility to adapt to different shifts and customer demands.
* An open mind, ready to learn and grow in a fast-paced retail setting.
The other stuff we are looking for
* A genuine interest in technology and how it can make life better.
* Previous experience in retail, sales, or customer service (though not essential).
* A proactive attitude and team spirit to thrive in a collaborative environment.
What’s in it for you
* We’ll set you up for success. You’ll have a supportive team and tailored training during a 4-day (30 hours) induction within the first two weeks of your start date.
* Competitive hourly rate of £12.40, with potential to earn more through our accreditation programme.
* Opportunity to take part in our accreditation programme leading to further progression.
* 23 days’ annual leave and an additional day off to celebrate your birthday, plus the option to buy and sell leave.
* Excellent pension scheme, matching up to 10%.
* Employee BUPA medical cover, health care plan and life assurance.
* Family-friendly policies, such as neonatal leave, 14-week paternity leave and carers leave.
* A wide range of support, rewards and tools to prioritise what matters.
Next steps
Our Recruitment Process: Following your application, you’ll receive an invite to complete an online assessment. If successful, you’ll receive a call from a Recruiter to discuss the role in more detail and questions. If you are successful at this stage, you will be invited to an assessment day in Islington on Thursday 25th September.
So, what are you waiting for? This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2!
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
* Industries: Telecommunications
Referrals increase your chances of interviewing at Virgin Media O2 by 2x.
#J-18808-Ljbffr