The Vacancy
Pro Insurance currently has a new opportunity for a Claims Technician to join our Legacy Claims Team, processing claims in supporting an existing client.
Pro operates a hybrid working model and the majority of this role will be working from home with travel to a local ELPL hub in Glasgow, Liverpool or Horsham on a weekly basis and other locations when required.
Purpose of Role & Responsibilities
* Reporting to the Legacy Claims Team Leader, this position would suit someone with EL/PL disease experience including but not limited to:
o NIHL
o HAVS
o Pleural Plaques
* The ability to manage a caseload of Disease claim from FNOL to settlement in accordance with agreed SLA’s
* Liaising with key internal and external Stakeholders
* Proactively support the team in their achievements and overall business objectives
* Contribute to projects relevant to the sub vertical
* Strengthen Client Relationships
* Represent Pro in a Professional manner to both peer and potential marketplace acquaintances
Skills and Experience
* Technical background relating to EL/PL claims is preferable however not essential. Full training will be provided for the successful candidate
* Experience in other claims is a distinct advantage
* Effective communication skills and key stakeholder relationship management skills
* Adaptable to change
* Strong relationship building skills and a professional and approachable manner
* Ability to work towards SLAs with accuracy