Overview
Quality Supervisor is responsible for maintaining and monitoring food safety, quality, hygiene, and legality standards within a fresh produce packhouse. The role ensures all packed products meet legal requirements, customer specifications, and third-party assurance standards, with particular focus on high-risk fresh produce, short shelf-life control, and chilled-chain integrity.
Responsibilities
* Monitor food safety and quality across intake, storage, packing, labelling, and dispatch operations
* Conduct in-process and finished product quality checks
* Verify temperature control of produce, chillers, packhouse areas, and outbound vehicles
* Ensure compliance with retailer specifications, customer codes of practice, and quality standards
* Support and maintain the site HACCP system
* Investigate, document, and report non-conformances
* Monitor Good Manufacturing Practices (GMP) across production
* Verify cleaning schedules, chemical usage, and sanitation effectiveness
* Support pest control monitoring and corrective actions
* Support shelf-life monitoring and quality retention assessments
* Verify traceability and mass-balance records from intake to dispatch
* Ensure accurate labelling, date coding, grower identification, and country of origin
* Assist with mock recalls and traceability exercises
* Support compliance with BRCGS, retailer, internal, and customer audits
* Maintain accurate, real-time, auditable food safety and quality records
Skills & Competencies
Essential:
* Strong understanding of fresh produce food safety and quality control
* Working knowledge of HACCP, GMP, and UK food safety legislation
* High attention to detail with a structured, methodical approach
* Ability to work under pressure in a fast-paced, seasonal environment
* Confident communicator, able to challenge non-compliance appropriately
Desirable:
* Experience with UK retailer specifications
* Internal auditing experience
* Experience with short shelf-life products
Qualifications
Essential:
* Level 2 Food Safety & Hygiene
Desirable:
* Level 3 Food Safety & Hygiene
* HACCP Level 2 or Level 3
* Internal Auditor qualification
* Degree or qualification in Food Science, Food Technology, or related discipline
Experience
* Previous experience in a quality, food safety, or technical role within a fresh produce or food packing environment
* Experience in soft fruit packhouse operations highly advantageous
* Experience working in chilled, high-volume production environments preferred
For further information, please contact Luan Harrison at MorePeople on 01780 480530
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