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Receptionist – Welcoming Secondary School – Bromley, London
Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Competitive and dependent on experience
School Information
This is an 11–18 well-established, Good Ofsted rated secondary school located in the London Borough of Bromley, known for its inclusive ethos and strong sense of community. The school prides itself on creating a safe, supportive and respectful learning environment where students feel confident to succeed.
Serving a diverse student population, the school promotes high expectations and positive relationships between staff and students. Pupils are motivated learners who benefit from clear routines and strong pastoral support.
The leadership team is committed to maintaining high academic standards while ensuring students feel supported both academically and personally. Staff collaborate closely to deliver a well-rounded educational experience.
Students benefit from a broad curriculum and an extensive enrichment programme which includes clubs, trips and community projects. These opportunities help students develop confidence, leadership skills and independence.
Staff describe the school as a welcoming and professional environment where teamwork and communication are valued. New staff members receive strong support from colleagues and leadership teams.
Role Overview
The school is seeking a professional and approachable Receptionist to become the first point of contact for visitors, students and parents. This is a key role within the school, requiring excellent communication skills and a calm, organised approach.
The successful candidate will ensure the reception area runs smoothly while providing administrative support to the wider school office team.
Working in a busy environment, the Receptionist must be able to manage multiple responsibilities while maintaining a friendly and professional manner at all times.
Key Responsibilities
• Acting as the first point of contact for visitors, parents and external agencies
• Managing incoming phone calls and directing enquiries to the appropriate staff members
• Greeting visitors and ensuring safeguarding procedures are followed for site access
• Maintaining the reception area to ensure it remains organised and welcoming
• Supporting staff with general administrative tasks and office duties
• Managing incoming and outgoing post and deliveries
• Updating visitor logs and maintaining accurate records
• Supporting attendance procedures and communicating with parents regarding absences
• Assisting with student enquiries throughout the school day
• Coordinating messages between staff, students and parents
• Supporting school events by assisting with communication and logistics
• Maintaining confidentiality when handling student or staff information
The Ideal Candidate
The ideal candidate will have a friendly and professional approach, with the ability to create a positive first impression for visitors and members of the school community.
They will demonstrate strong organisational skills and the ability to manage multiple tasks efficiently. Clear communication and the ability to remain calm in busy situations are essential.
The successful candidate will enjoy working with young people and be committed to contributing to a positive school environment.
Requirements
• Previous reception or customer service experience
• Excellent communication and interpersonal skills
• Strong organisational and time-management skills
• Ability to remain calm and professional in a busy environment
• Proficiency in Microsoft Office applications
• Ability to work effectively as part of a team
• Strong attention to detail and reliability
• Commitment to safeguarding and student wellbeing
• Experience working in a school environment is desirable but not essential
Staff Benefits
Staff benefit from working in a supportive and collaborative environment where professional development and wellbeing are prioritised.
Benefits include:
• Opportunities for professional training and development
• Supportive leadership team and collaborative staff culture
• Well-resourced working environment
• Opportunities to contribute to school initiatives and community events
• A welcoming and inclusive workplace
Application
To apply, please send your CV as soon as possible. Early applications are encouraged as interviews may take place before the closing date.