Care Coordinator Responsibilities
Accepting care packages and assigning care workers to service users appropriately. Producing care workers' rotas; ensuring that service user care plan and care worker files are complete; using electronic monitoring software to monitor care workers' attendance and visit timeliness. Arranging care reviews and risk assessments for service users with the field supervisor; conducting telephone monitoring and service user visits and ensuring service quality; liaising with clients, local authorities, and other stakeholders; supporting the HR team in recruiting care workers; managing care workers and conducting care worker supervision; representing the company during meetings with officials and service commissioners; attending training events and ensuring that skills and knowledge of industry best practice are kept up-to-date; ensuring that our service complies with CQC requirements; ensuring that the highest standards of care are maintained at all times.
Role Overview
The role of Care Coordinator is a key role in the company that will require the post holder to ensure the smooth running of visits to our clients. To perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at the interview.
Key Attributes
* Applicants must have held a care coordinator position in a domiciliary care company/agency for at least one year.
* Show a high level of commitment and flexibility, be able to work autonomously but also well within a team.
* Self‑motivated and proactive.
* Extremely responsible; excellent communicator.
* Strong problem‑solving skills; ability to think outside the box.
* Impeccable attention to detail.
* Strong interpersonal and customer service skills.
* A keen team player.
* Ability to take the initiative.
* The drive to learn and succeed.
* Reliable, trustworthy, high integrity.
* Sound judgement.
* Flexible.
Essential Skills and Experience
* At least one year's experience as the Care Coordinator of a domiciliary care company/agency.
* Obtained Level 3 Diploma for Health and Social Care (QCF).
Desirable Skills and Experience
* Familiarity with Carer Planer or other relevant software.
* Previous experience as a care worker.
About Verity Healthcare Limited
Verity Healthcare Limited is a well‑established and expanding domiciliary care company that provides home carers to clients, helping them to continue living safely and independently in their own homes. This opening represents an exciting opportunity for the right individual to join a growing and dynamic company and to help steer our contract in Stevenage. We focus on personal development, and this post will enable the successful candidate to take advantage of the training and career‑track development that we offer, among other benefits, and therefore maximise his or her potential.
Verity Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Our Commitment to Safer Recruitment
Verity Healthcare is committed to safeguarding and promoting the welfare of our clients. As part of our safer recruitment process, all successful applicants will be subject to a thorough vetting process.
Benefits
* Opportunities for professional development and career progression.
* Comprehensive training and induction programme.
* Competitive salary and benefits package.
* Employee well‑being and assistance programmes.
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