Customer Services Administrator - Maternity Cover
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
A little bit about the role .
We have an opportunity for a temporary assignment to provide maternity cover for a Customer Services Administrator. This is a temporary role which is likely to last 12 to 15 months.
Key responsibilities
As a Customer Services Administrator your key responsibilities will be:
1. Receiving customer Purchase Orders and processing into Sales Orders
2. Liaison with Planning and Warehouse on product availability.
3. Liaison with 4PL to book transport for Sales Orders.
4. Completion of Customs Entries.
5. Application for and processing of necessary external documentation (e.g. Certificate of Origin, Phytosanitary Certificates).
6. Preparing and issuing customer final documentation.
7. Communication with customers on order/delivery progress.
8. Handle enquiries from customers, agents and distributors.
9. Raise and progress customer Complaints in liaison with Customer Complaints Lead.
10. Proactively assist other members of the team.
11. Cover for team members during annual leave ...