Competitive Salary + Benefits
A highly regarded, Legal 500 ranked law firm with offices across the South East is recruiting a Business Support Administrator to support its Wills & Inheritance / Private Client team. This is an excellent opportunity for an organised, calm and client-focused administrator to join a professional yet down-to‑earth team that delivers clear, pragmatic legal advice to individuals and families. The role sits at the heart of the private client function, acting as a first point of contact for new and existing clients and supporting fee earners with essential administrative tasks.
Working closely with solicitors and colleagues across the Private Client team, you'll be responsible for ensuring new enquiries and client matters are handled efficiently, professionally and with the highest standards of care.
Key Responsibilities
* Managing inbound client calls, responding confidently and professionally
* Accurately recording enquiries and information on the firm's CRM and internal systems
* Supporting the opening and closing of client files
* Making outbound calls to clients and third parties on behalf of fee earners
* Providing clear, reassuring information while remaining calm and focused under pressure
* Maintaining strict confidentiality at all times
* Promoting a professional and approachable image of the firm
* Supporting colleagues and assisting with additional administrative tasks as required
* Working in line with internal policies, procedures and regulatory standards
Skills & Experience
* Previous experience in a client service, customer support or administrative role
* Excellent attention to detail and strong organisational skills
* The ability to multitask, prioritise and manage time effectively
* Clear and confident communication skills with strong active listening
* A professional, empathetic and client-focused approach
* The ability to work independently, with a willingness to learn and develop
* Previous legal sector experience is desirable but not essential
Why Apply?
* Join a respected and well-established private client team
* Varied, people-focused role with real responsibility
* Supportive, professional working environment
* Long-term opportunity within a stable and growing law firm
* Exposure to high-quality private client legal work
If you have strong administrative skills, enjoy dealing with people, and are looking to build a long-term career within a professional services environment, we'd love to hear from you. Apply now!
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