Go back Northern Lincolnshire and Goole NHS Foundation Trust
Senior Service Manager - HHP Imaging Division
The closing date is 11 December 2025
Are you ready to make a real difference in patient care and be part of a thriving, supportive team? The Humber Health Partnership is one of the NHS's largest and most dynamic organisations, serving over 1.65 million patients annually with a budget of over £1.3 billion. We are committed to world‑class care and to fostering a positive, inclusive culture where every team member feels valued and empowered.
About the Role
As Senior Service Manager for the Imaging Division, you will have delegated responsibility and autonomy for the delivery of safe and effective imaging services, ensuring all targets and deadlines are met. You will provide leadership for the admin workforce, play a key role in service delivery and utilisation, and contribute to the development of business plans and strategy. You'll work closely with the Imaging Senior Leadership Team, Divisional Managers, Modality Leads, Consultant Medical Staff, Radiographers, Workforce, Finance, and system partners.
Main duties of the job
Key Responsibilities
\
* Lead and manage administration services within the Imaging Division
* Ensure patient safety and promote patient choice
* Responsible for policy/service development as directed, in line with best practice, national guidelines and NHS performance targets
* Manage operational workforce KPIs and HR policies
* Support education and training needs for staff
* Oversee financial and physical resources
* Develop and implement service improvements and audits
* Represent the division in contract negotiations and service level agreements
* Respond to patient complaints and facilitate change
* Promote flexible working and wellbeing initiatives
Person Specification
* Knowledge of health service management, including change management and workforce/service redesign
* Proven experience as an effective operational manager within an NHS organisation
* Demonstrable staff management experience, including roster management
* Strong communication, negotiation, and interpersonal skills
* Commitment to inclusive team working, honesty, and integrity
* Ability to travel between hospital sites as required
Why Join Us?
* Supportive and inclusive culture
* Opportunities for career growth and development
* Flexible working arrangements
* Comprehensive health and wellbeing support
* Commitment to equality, diversity, and inclusion
* Access to excellent educational and training facilities
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world‑class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Job responsibilities
For more detailed information, please read the job description linked below.
As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work‑life balance for our employees, this will have a positive impact on the care we provide.
Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.
We therefore support and encourage open conversations around a specific working pattern to suit your work‑life balance or a multi‑role career, if it works for you and works for the role, we’ll do our best to make it happen.
Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work‑life balance of colleagues.
We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well‑being of all our staff. This underpins our values as set out in the NHS, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.>
We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/
In line with the General Data Protection Regulation (GDPR), the Recruitment use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.
committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.
Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.
Person Specification
Qualifications
* Knowledge of health service management including change management etc
Knowledge
* Experience as Ops manager within NHS
* Experience of staff management
* Managing Change
* Action Plans
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Northern Lincolnshire and Goole NHS Foundation Trust
#J-18808-Ljbffr