Company Description
SCPartners is focused on all aspects of communication between clients and consumers, valuing every interaction regardless of its size. We are committed to developing a strong foundation of leadership for individuals to help them make a meaningful impact in the Direct Marketing & Sales Industry. SCPartners emphasizes collaboration and innovation to drive connections and achieve lasting success for our clients.
Role Description
This is a full-time on-site role for a Customer Service Representative based in Islington. The Customer Service Representative will handle all faxe to face engagemnets with the consumer, provide exceptional support to customers, and ensure customer satisfaction during every interaction. Key responsibilities include. needs alanalysis, product explanation and maintaining a positive customer experience whilst assisting with other related customer service tasks as needed.
Qualifications
* Proficient in Customer Service, Customer Support, and delivering exceptional Customer Experience
* Ability to prioritize and maintain high levels of Customer Satisfaction
* Strong communication, problem-solving, and interpersonal skills
* Ability to work well in a team-oriented environment
* Previous experience in customer-facing roles is a plus
* Strong organizational and multitasking capabilities