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Domestic Appliance Engineer - Birmingham, Birmingham
Pacifica is one of the UK’s largest providers of outsourced support and repair of domestic appliances.
Employing over 250 fully qualified engineers, repairing over 350,000 appliance repairs every year, creating a sustainable future. As a Carbon Neutral Company, our goal is to reach net-zero carbon by 2035.
Our Purpose
We exist to keep households running while protecting the environment.
Our Vision
We are proud to care for our customers’ appliances for a more sustainable world.
About the role
As an experienced field-based domestic appliance engineer, you will be provided with the tools to succeed. Our community of employed engineers share best practices and work together to deliver service excellence. You will diagnose and resolve appliance issues in customers' homes, supported by regional teams.
You should have at least 2 years’ experience in white goods repair and up-to-date knowledge of at least four of the following: washing machines, tumble dryers, dishwashers, refrigeration, and cookers.
Upon joining, you will receive a full induction into the Pacifica family, setting you up for a successful career with us.
Powering Pacifica
Our employees are key to our success. We invest in specialised training, test equipment, PPE, and user-friendly software to support your role.
* We operate a City and Guilds Assured Training scheme for product upskilling.
* Manufacturer-specific training from leading appliance brands.
* Daily routing planned by our planning team at head office.
* Pre-ordering software allows you to see and prepare for upcoming jobs.
* Support from regional managers and office-based teams.
What you will receive from us
* Competitive salary with quarterly increases, up to £50,000 annually based on performance.
* Bonus scheme to boost earnings.
* Standard 8-hour workdays, Monday to Friday.
* Pre-planned routes and included drive time.
* Daily parts delivery to a nearby collection point.
Additional Benefits
* Company van with amenities, fuel card, uniform, tools, tablet, and PPE.
* Company pension scheme.
* Optional private van use.
* Up to 33 days holiday including bank holidays.
* Focus on wellbeing and work-life balance.
* Opportunities for career progression.
* Death in service benefit at 3x salary.
* Online retailer discounts, gift cards, cash draws.
* Supplied van stock, timely parts delivery, and easy-to-use software.
* No sales targets for consumables.
We work with leading manufacturers such as Electrolux, AEG Zanussi, Vestel, LG, Hisense, and Lamona. Opportunities are available nationwide. If you meet the requirements, we’d love to hear from you!
IMPORTANT: You must hold a full UK Manual Driving Licence with no more than 6 points.
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