Serco is seeking a Head of Compliance to lead our Aviation, Space and Technology Assurance team. This pivotal role offers the opportunity to shape and oversee compliance across a dynamic and innovative portfolio, ensuring all operations and personnel meet regulatory approvals and exemptions with precision and integrity.
Responsibilities
* Be the primary liaison with key customer stakeholders and Regulatory and Certifying Bodies (MAA, CAA, BSI, LRQA, CAMOs, etc).
* Be the Deputy Accountable Manager.
* Lead on all professional engineering, operational, compliance and assurance matters, bounded by the scope of Serco's Civil Aviation Authority (CAA), Military Aviation Authority (MAA), ISO9001:2015, AS/EN9110 and any other applicable approvals/certifications across the Aviation, Space & Technology Portfolio.
* Lead with establishing new/necessary approvals, i.e. Design Approved Organisational Scheme (DAOS), Maintenance Approved Organisational Scheme (MAOS).
* Lead the operational Safety and Compliance management team to develop, administer and maintain a highly effective Safety Management and Compliance Monitoring System.
* Be the focal point for SME advice across the portfolio, supported by the Air Safety & Compliance Managers.
* Ensure effective Aviation, Space & Technology safety publicity, education, training and dissemination of information.
* Develop and deliver Aviation, Space & Technology compliance related training.
* Develop standardised Aviation, Space & Technology policy, procedures and processes in conjunction with the wider Safety & compliance Management team.
* Able to achieve SC Clearance.
Qualifications & Benefits
* Flexible to travel across UK.
* An experienced Aerospace Engineer, able to satisfy the MAA Form 4 requirements as nominated post holder for Quality delegated Level K authority.
* Hold an Engineering Degree or Higher National Certificate/Diploma & be a registered member of an appropriate institution, & holding Chartered or Incorporated Engineer status.
* Qualified Lead Auditor with sound understanding of safety, compliance and regulatory requirements to ISO 9001, AS9110, MAA, CAA or EASA standards.
* Ability to lead change in performance through safety & operational improvement and strong leadership.
* Excellent communication skills.
* Proven experience working in military or civil aviation technical environments.
* Experience of leading transformational change.
* Operating in a highly regulated environment, meeting specific accountabilities set out by the regulating authority.
* Competent to deliver training, to all levels within the organisation.
* Company bonus.
* Private Medical cover.
* Salary: Competitive salaries with annual reviews.
* Pension: Up to 6% contributory pension scheme.
* Holidays: 25 days' annual leave plus bank holidays.
* Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
* Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
* Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
* Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
* Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax‑free, through our Payroll Giving Scheme.
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