The hospital car park service provides a high profile/visible car park service to patients staff and visitors. The car park service responds to all car park-related issues and maintains a high standard of customer care The Car Park Staff Supervisor will be the sole supervisor for the car park department across the 3 UHL sites. The post holder will be responsible for overseeing all car park issues and supervision of the car park staff. The post holders will spend the majority of their working day as an administrator while supervising and supporting staff within the car parks department. To deliver a helpful and professional car park service for all site users. The Car Parking Service endeavours to provide parking services for all site users whilst maximising the use of the available parking space, this will include all associated administration. The service will provide traffic management at to ensure the free flow of traffic to the onsite facilities. To act at all times in line with the Trust’s car park policy, contribute to a positive image of the Trust, providing, as required, appropriate help, information or other assistance to all site users. To be the first point of call for all car park staff, to manage the Car Park team, ensuring that all aspects of performance, attendance, training and appraisal are addressed in accordance with Trust Policy. The post holder must follow UHL policies and procedures relating to car parks and seek advice from manager if required. Workload will be determined by service level specifications and Standard Operating Procedures. The post holder will need to ensure that all Health and Safety / Security Risks to staff, patient, and visitors are reported to the Car Parking Manager and/or acted upon. The main working relationships that the post holder will be required to develop are: Internal relationships with car park managers, administration staff and attendants Internal relationships with security officers and administrative staff Internal relationships with staff using the hospital facilities including departmental managers and ward based staff Link with patients and visitors using the hospital facilities including contractors and outside organisations Link with external car park providers Link with equipment suppliers Link with police and other emergency services Link with council Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We Have Four Primary Goals high-quality care for all, being a great place to work, partnerships for impact, and research and education excellence And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all: we are compassionate, we are proud, we are inclusive, and we are one team This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve. About The University Hospitals Of Leicester NHS Trust http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/ For further details / informal visits contact: Name: Gemma Scarlett Job title: Car Parking Manager Email address: gemma.scarlett@uhl-tr.nhs.uk Telephone number: 07977070018