Contact information
For more information please contact -
Chris Thackeray-Edwards - Digital Service Delivery and Performance Manager
Email: Chris.Edwards11@nhs.net
About the role
A new and exciting opportunity has arisen to join the End User Services team at Mid Yorkshire Teaching NHS Trust. This is a new role to enhance the management of deployed applications and Operating systems.
The role involves managing, maintaining, and continuously improving the Trust’s endpoint management platform in line with NHS Digital standards, cyber security requirements, and organisational strategy. The post holder will provide expert technical advice and operational support on all aspects of device image creation, software deployment, patching, and compliance reporting to support the safe and efficient delivery of patient care.
Working closely with other Digital Services teams, including End User Services, Cyber Operations, and Infrastructure, the MCM Engineer will play a vital role in enabling the transition to a sustainable hybrid operating model by providing local capability and resilience in device management. The post holder will also contribute to security and compliance initiatives, supporting frameworks such as the DSP Toolkit and Cyber Essentials Plus.
The MCM (Microsoft Configuration Manager) Engineer will be a key member of the Digital Services team, responsible for ensuring the effective configuration, deployment, and lifecycle management of the Trust’s end user devices and operating system builds. This includes managing the Trust’s SCCM/MECM environment and related technologies to deliver secure, reliable, and standardised desktop and application deployments across all clinical and corporate areas.
The successful candidate will lead the technical delivery of build and deployment automation, maintain documentation and configuration baselines, and ensure the reliability, security, and performance of endpoint management services across the Trust.
Main duties
* Provide specialist knowledge and technical expertise in SCCM/MECM administration, supporting secure and efficient device management and deployment.
* Design, build, and maintain standard operating system images and task sequences for automated device builds and refreshes.
* Package, test, and deploy software applications and updates using SCCM/MECM and Intune where appropriate, ensuring consistency and compliance across the estate.
* Maintain patch management processes to ensure timely deployment of security and feature updates, supporting the Trust’s cyber resilience posture.
* Collaborate with Cyber Operations to ensure compliance with the DSP Toolkit, Cyber Essentials Plus, and internal security baselines.
* Support the transition to a hybrid operating model by developing and maintaining internal expertise in device deployment and endpoint management, reducing dependency on external resources.
* Implement configuration baselines, compliance policies, and reporting to ensure all endpoints meet Trust and NHS standards for performance and security.
* Monitor SCCM/MECM performance, troubleshoot issues, and apply remediation actions to maintain system reliability and service quality.
* Maintain accurate documentation, including build processes, configuration settings, and deployment workflows, to support continuity and audit readiness.
* Work collaboratively with End User Services, Network, and Cyber teams to ensure endpoint management aligns with infrastructure and security policies.
* Participate in testing, change management, and release cycles to ensure stable introduction of new technologies or updates into the production environment.
* Contribute to service improvement initiatives, automation opportunities, and digital transformation projects to enhance end user experience and operational efficiency.
* Expected to work flexibly to meet the needs of a 24/7 healthcare organisation, which may occasionally require work outside of standard office hours or require membership of an on-call rota.
Endpoint Management and Deployment
* Manage and maintain the Trust’s SCCM/MECM infrastructure, ensuring reliable operation and availability.
* Design, build, and deploy standardised Windows operating system images and drivers for Trust devices.
* Create and manage automated deployment task sequences for build, rebuild, and in-place upgrade processes.
* Package and distribute applications and updates to endpoints efficiently and securely, minimising user disruption.
* Collaborate with technical teams to maintain integration with Active Directory, Group Policy, Intune, and security tools.
* Patch Management and Compliance
* Manage Microsoft and third-party patching schedules through SCCM/MECM, ensuring systems remain up to date and compliant.
* Produce compliance and vulnerability reports for audit and cyber assurance purposes.
* Remediate non-compliant systems in collaboration with End User Services and Cyber Operations.
* Operational Resilience and Improvement
* Support business continuity by maintaining documented recovery procedures and configuration backups.
* Identify opportunities for automation and process improvement within endpoint management.
* Contribute to wider Digital Services initiatives to enhance the stability, performance, and security of the Trust’s digital estate.
Essential person specification requirements
* Educated to degree level or equivalent or able to demonstrate equivalent level of experience
* Previous experience of managing staff
* Extensive experience of configuring and deploying using MCM/SCCM
* Significant knowledge of working practices within technical/cyber security
* Operating System Deployment
* Application Packaging and Deployment
* Scripting with Powershell
* Working with Directory Services, including AD, Group Policy Management, Microsoft Entra (Azure AD).
* Working with suppliers
* Defining Trust security requirements and interpreting them to system suppliers
* Advanced knowledge of Microsoft Office applications
Be part of MY team
We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients’ homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.
We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.
If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.
Application guidance:
We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It’s important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.
Our benefits
* Access to the NHS pension plan
* Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service
* Exceptional employee health and wellbeing services
* Extensive benefits and support, including:
* Onsite nurseries and childcare salary sacrifice scheme
* Cycle to work scheme
* Home electronics scheme
* Car lease salary sacrifice scheme
* Working carers support and advice, carers network and carers passport
* Flexible working options and family and carer-friendly policies
* Established staff networks, including LGBTQ+ and Race Equality
* Career progression, training and support
Skilled worker sponsorship
You can find out more about skilled worker and health and care visas on our careers site .