Job profile
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job details
Job reference
REQ
Date posted
12/09/2025
Application closing date
21/09/2025
Location
KENDAL
Salary
£34,434 - £35,412
Package
Contractual hours
37
Basis
Full time
Attachments
Locality Officer Level 3 - INTERNAL ONLY - WMF2285i
Job description
INTERNAL ONLY
Location: Kendal
Contract Type: Permanent
About this opportunity
Westmorland and Furness are looking to recruit a Level 3 Locality Officer to join our Locality Team. In this role, you will work as part of a multi-skilled neighbourhood based team to provide a presence out and about in the community. You will be working across the district and will be expected to carry out a wide variety of tasks.
Being a Locality Officer, you will be proactive and work across many of the Council's services, and deal with issues relating to enforcement, investigating environmental crimes and bringing offenders to justice.
Some of the main duties involve:
* Managing complex situations, with a particular focus on Environmental Crime issues, such as Fly Tipping, Abandoned Vehicles, Commercial and Household Waste enforcement, Public Space Protection Orders and Community Protection Notices (CPN's)
* Undertaking detailed investigations and evidence collection, with a view to further enforcement or legal action.
* Issuing CPN warnings and fixed penalty notices (FPN's)
* Conduct initial investigations, gather evidence, complete statements, and comply with relevant legal requirements
* Interview suspects and witnesses in accordance with PACE 1984
* Prepare cases for court, present case files to senior officers and the local authority ready for the crown prosecution service (CPS) (England and Wales)
* Attend and give evidence in court and at other hearings
* Complete administrative procedures using various digital platforms
* Supporting the migration route for the annual Appleby Horse Fair
* Develop community knowledge to identify individuals and locations at risk of being affected
* Understanding the community, Council assets and public concerns.
* Building and maintaining excellent working relationships with Ward Councilors, Customers and partner organisations.
* Organising and attending public events, forums, and campaigns.
* Supporting new projects and initiatives.
* Support Locality Team with dog fouling patrols across the district
Locality Services is a flexible service that provides customer support which may extend beyond traditional working hours, therefore flexible working arrangements of a rota system may be required.
Who we are looking for…
* Can evidence previous experience of issuing warnings and fixed penalty notices and managing the customer relationship especially when there is a need for further investigation or legal action.
* Can evidence utilising key data in order to target work/resolve issues.
* Has previous experience of organisational involvement or running campaigns, projects, holding forums, events and presentations on behalf of the organisation, with community groups.
* Can evidence previous experience of working cross functionally on key tasks, projects or in order to resolve customer/community concerns/issues in a supportive and customer focussed manner.
* Previous experience of supporting colleague learning and development.
In addition you will have:
* NVQ Level 3 / A Level standard education or equivalent experience.
* A UK driving license and access to a vehicle to use for work.
* The ability to work alone as well as part of a team.
* Have proficient IT skills.
What can we offer you
Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers )
Would you like to find out more?
For further information about this role, such as responsibilities and essential criteria please view the below attachments:
* Post Specification
* Role Profile
For an informal discussion about the role, please do not hesitate to contact Sue Warner in the first instance by e mail –
Application and Interview information
Closing date: 21/09/2025
We are currently operating both in-person and virtual interviews. Options will be discussed with candidates once they have been invited to the interview stage of the process for this specific position, and if you have any concerns or adjustments are needed, we are happy to discuss this with you.
Westmorland and Furness Council are now able to offer sponsorship for Skilled Worker Visa applications for eligible roles. Please note, we cannot guarantee the eligibility of all of our roles, therefore, if you would like more information on roles that may be eligible please visit the government website - Skilled Worker visa: eligible occupations and codes - GOV.UK.
Safer Recruitment & DBS
At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and we expect all workers, employees and volunteers to share our commitment.
Equality, Diversity, and Inclusion
Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.
As a Disability Confident Leader, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.
We also offer guaranteed interviews to Armed Forces personnel and veterans and those in care or care experienced and under 24 years old (someone who has been looked after by a local authority at any point, for any length of time, e.g. foster care, residential care, or under the guardianship of a local authority) that meet the essential criteria for the role.
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