Responsibilities
* Partner with the Inventory Specialist and Security Manager in store, to deliver the new Loss Prevention & Security strategy across all areas, and all teams within the store.
* Positively engage, inspire and business partner with Department Managers, Sales Managers and Team Members, to identify the root causes of stock loss, and build effective action plans to reduce loss.
* To design, trial and continuously improve methods of stock loss reduction in store, collaborating with other LP Specialists as guided by the Senior Loss Prevention Manager.
* Build and maintain a positive culture, awareness, and appreciation for Loss Prevention in store. Build a cross-functional commitment and collaboration for stock loss, where everyone can, and wants to make a difference.
* Innovate and implement new process and controls that reduce stock loss in all areas, whilst returning on investments, such as Process Improvement, Policy and Procedure or Product Protection.
* Partner with store Security Manager to optimise Security resources to prevent loss and crime in all locations.
* Trial and test new Product Protection methods and technology on behalf of the Senior Loss Prevention Manager
* Partner with Inventory teams to develop an expert, comprehensive and current understanding of stock loss for the store.
* Act as the subject matter expert for all matters relating to Loss Prevention, including but not limited to; Process Improvement, Loss Control, Policy and Procedure, Training and most importantly Stock Loss data.
* Work as part of a collaborative LP&S (Loss Prevention & Security) team, in driving positive and sustainable change throughout Selfridges to protect our People, Property, Profitability & Reputation.
* Drive a culture of Loss Prevention across the store.
* ‘Find and fix’ specific stock loss problems in a Top 10 focus approach.
* Optimise all resources, internally and externally to deliver the wider LPFS strategy, as agreed with the Senior Loss Prevention Manager
* Passionately and effectively embed the Loss Prevention strategy for the store
* Lead a balanced and proportional approach to problem solving.
* Innovate and implement new controls that reduce stock loss in all areas, whilst returning on investments, such as Process Improvement, Policy and Procedure or Product Protection.
* Lead the validation and escalation of Product Protection compliance.
* Build effective relationships with all relevant external parties: Police, National Crime Agency, Crime Prevention agencies and Partner with other Retail Loss Prevention leadership in identifying and sharing best practices.
* Act as a subject matter expert for all matters relating to Process Improvement, Loss Control, Policy and Procedure, Training and most importantly Stock Loss data.
* Maintain a positive culture of Loss Prevention for the store
A Bit About You
* Naturally pragmatic and solutions-lead.
* Analytical and data-driven, who formulates opinions and decisions based on data.
* Experienced in developing and embedding effective Loss Prevention / Shrinkage strategies in a retail environment.
* Experienced in developing effective Loss Prevention policy and procedure.
* Highly engaging with the ability to influence, and inspire change.
* Ability to influence multiple stakeholders, and an engage people at every level of our business.
* A good knowledge of inventory or loss prevention techniques an advantage.
* A collaborator, who has energy and passion that can inspire others to join their mission.
* An example of our values, a trusted and respected colleague
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