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SOLEO Wellness is a maternal mental health and postpartum wellness center dedicated to providing therapy, integrative healing programs, and supportive circles for mothers. Our facilities offer whole-person care, grounded in compassion, connection, and clinical excellence to support the needs of moms during critical postpartum periods.
Role Description
This is a full-time on-site role for an Intake Coordinator located in Duxbury, MA. The Intake Coordinator will be responsible for managing initial client inquiries, conducting pre-screen assessments, and coordinating client care. Day-to-day tasks include handling insurance verifications, maintaining client records, and working closely with therapists to ensure a seamless experience for clients. Providing excellent customer service and ensuring smooth communication between clients and healthcare providers are also key aspects of the role.
Qualifications
* Strong Communication and Customer Service skills
* Experience with Case Management and Medical Terminology
* Knowledge of Insurance processes and verification
* Excellent organizational and administrative skills
* Ability to work in a compassionate, patient-focused environment
* Prior experience in a behavioral health IOP/PHP setting strongly preferred.
* Bachelor's degree in Social Work, Psychology, or related field preferred
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Mental Health Care
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