Care Home Administrator (Bank) – Cheshunt, Hertfordshire
Location: Kingfisher Nursing Home, Emmanual Lodge, College Road, Cheshunt, EN8 9NQ
Job Type: Zero hour contract (ad-hoc cover)
Salary: £15 per hour
Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgate
We are looking for an experienced and highly organised Care Home Administrator (Bank) to provide essential HR and Finance support at Kingfisher Nursing Home. This is a varied and fast-paced role, ideal for someone with previous care home experience who enjoys making a real impact behind the scenes.
You will work closely with the Home Manager, central HR and Finance teams, and care staff to ensure the smooth day-to-day running of the home. As this role is based within the care home office, you will have regular interaction with both colleagues and residents.
About the Role
HR Responsibilities
* Manage all aspects of HR administration, including interviews, employment contracts, inductions and training documentation
* Support Line Managers across the full employee lifecycle, including appraisals, performance and absence management
* Work closely with the Home Manager to improve employee engagement and resolve HR-related issues
* Organise and support investigation meetings, disciplinary and grievance hearings, including sickness absence cases
* Promote a positive, inclusive and engaged culture where staff feel supported and recognised
* Ensure all staff are compliant with mandatory training requirements
* Liaise with the central HR team on competitor pay and benefits research
* Ensure HR policies and Employee Handbook requirements are understood and implemented within the home
* Maintain accurate, compliant filing systems and audit trails
* Provide general administrative support to ensure the smooth running of the care home
Finance Responsibilities
* Support day-to-day finance administration, including invoice processing, reporting and weekly banking
* Order supplies and update resident funding records
* Maintain finance trackers and liaise closely with the central Finance team
* Process resident admissions and discharges
* Manage petty cash, resident TV licences, filing, archiving and meetings with relatives as required
About You
* Previous experience in a similar role with strong HR and Finance knowledge (essential)
* Experience working within a care home environment (essential)
* Confident IT skills, including Outlook, Word and Excel
* Highly organised with excellent attention to detail
* Able to prioritise and multitask in a busy environment
* Strong interpersonal skills with a genuine people-focused approach
* Motivated, proactive and passionate about making a difference
Successful candidates will be required to undertake an Enhanced DBS check.
Why Work for Westgate Healthcare?
* Wagestream – access your wages before payday and enjoy exclusive retail discounts
* Blue Light Card and additional employee discount schemes
* Refer a Friend Scheme – earn up to £500 per successful referral
* Employee recognition programmes, including Employee of the Month and Long Service Awards
* Opportunities to gain nationally recognised qualifications
* Access to financial and wellbeing support through The Care Workers Charity
* Comprehensive induction, free training and ongoing professional development
* Cycle to Work Scheme and additional cashback and discount benefits
We reserve the right to close this vacancy early should we receive a high volume of suitable applications, so early application is encouraged. If you do not hear from us within 5 working days, please assume your application has been unsuccessful.
Westgate Healthcare is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
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