Shape the future of business engagement - one partnership at a time.
Who we are & what we stand for
Do you want to help make Gateshead a place where everyone thrives? If that sounds like you, keep reading - we might be the perfect match.
We’re delighted that you’re interested in working with us. You’d be joining us at a very exciting time.
We pride ourselves on our ambitious and forward-thinking approach to taking care of Gateshead and its people, and we passionately believe that our employees reflect that spirit in truly enabling Gateshead to thrive.
At Gateshead Council you’d be a highly valued member of a team that recognises and respects the skills that you bring to your role, encourages creativity and passionately advocates a great work / life balance. Our actions speak louder than words, and with flexi-time and hybrid working available across many of our roles, as well as a full suite of outstanding employee benefits, we’re confident that it isn’t just the salary that attracts our staff.
Be the link that turns opportunity into action.
Our construction colleagues have significant responsibility for the ongoing maintenance of one of the region’s largest property portfolios. With work spanning responsive and planned repairs, cyclical maintenance and emergency out of hours repairs, fire and building safety, disabled adaptations, asset improvement, stores, purchasing and waste, call handling and customer support, this is a high-performing team operating on the front line with a truly vital role to play in ensuring safe living and working conditions for residents and employees of Gateshead.
Join us and lead the way in business collaboration and innovation.
As a Business Liaison and Development Officer, you’ll play a key role in supporting the delivery of construction services across Gateshead Council’s property portfolio and to external clients. You’ll act as a central point of contact, liaising with stakeholders, clients, and internal teams to ensure efficient service delivery and promote the Construction Services brand.
What you'll get to do:
* Meet with clients and stakeholders to address concerns and follow up on queries.
* Advise the Service Manager on business demands and growth opportunities.
* Promote Construction Services in collaboration with the communications team.
* Monitor and chase client payments to maintain financial stability.
* Manage and update SLAs, ensuring compliance with pricing and work packages.
* Engage new clients and managing ongoing service agreements.
* Support the team with documentation, presentations, and meeting coordination.
What you'll bring:
* A Level 3 qualification (or equivalent) in business, marketing, or a related field with a willingness to undertake relevant corporate or trade training.
* A current driving licence and access to a car or means to mobility support.
* Experience working in business environments such as retail, leisure, food and drink, or office sectors, with an understanding of relevant contracts or service-level agreements.
* Experience in stakeholder or account management, including negotiation and maintaining long-term partnerships.
* Manages workload independently, meeting deadlines through effective time management and prioritisation skills.
* Proven ability to communicate effectively and build strong working relationships across commercial, public, and third-sector organisations.
* Demonstrates competent use of Microsoft Office applications (Word, Excel, Outlook, Access) and experience with databases or Management Information Systems.
What’s in it for you
* Competitive Salary: We offer fair and transparent pay that reflects your skills and experience.
* Outstanding Pension Scheme: We don’t just offer a great salary we invest in your future too. Find out what benefits a Local Government Pension provides:
* Generous Annual Leave: Enjoy 28 days of annual leave, rising to 32 days after 5 years (2 of which can be fixed by the Council), plus the option to buy up to 10 extra days.
* Flexible Working Hours: Benefit from up to 26 flexi days per year (subject to business needs), giving you more control over your time.
* Hybrid & Flexible Working: We support a healthy work-life balance with flexible and hybrid working options.
* Learning & Development: Access a wide range of training, development, and progression opportunities to help you grow your career.
* Health & Wellbeing Support: From discounted gym memberships through our partner GLL to mental health resources, we care about your wellbeing.
* Cycle to Work Scheme: Save money and stay active with our tax-efficient cycle to work programme.
* Exclusive Discounts & Salary Sacrifice: Through our VIVUP employee benefits platform, enjoy discounts on shopping, travel, and services plus salary sacrifice options on white goods, electronics, and more, helping you spread the cost of essential purchases.
Our commitment to you
We are an equal opportunities employer and aim to have a culture and a workplace where our people feel a sense of belonging, are respected and empowered to do their best work. At Gateshead Council we are an employer who embraces, and welcomes diversity, who's truly inclusive and who demonstrates equality for all. We'll go the extra mile so that our approach is representative of the communities we serve and each other. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
How to apply
You can apply online using the link below. Within the form, you’ll be asked for details about you, your career history, skills, experiences and qualifications.
We advise you to be as detailed and specific as possible, paying particular attention to any of the above which are relevant to the role to which you are applying.
If you have any questions about your application, please don’t hesitate to reach out to our recruitment team via recruitment@gateshead.gov.uk
Please note: As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria for the role. However, in high-volume recruitment situations, it may not always be practicable to interview every eligible candidate. In such cases, we may need to prioritise those who best meet the essential criteria, based on the information provided in the application.
Additionally, the Council reserves the right to close this vacancy early or adjust the shortlisting criteria, including the pass mark for interview selection, to ensure a fair and manageable recruitment process. We encourage early applications.