Be the welcoming face of a busy healthcare practice.
Our client, a well-established and reputable medical practice, is looking for a friendly and organised Medical Receptionist to join their front-of-house team. This is a great opportunity for someone who enjoys helping people and providing excellent service in a professional healthcare environment.
Key Responsibilities:
* Greet patients and visitors in a professional and welcoming manner
* Manage appointment bookings, rescheduling, and cancellations
* Answer telephone calls and assist with patient enquiries
* Maintain and update patient records within the practice management system
* Support administrative tasks such as processing prescription requests and patient documentation
* Liaise with doctors, nurses, and healthcare staff to ensure smooth daily operations
* Handle confidential patient information with discretion and care
Requirements:
1. Excellent customer service and interpersonal skills
2. Strong organisational and administrative abilities
3. Clear written and verbal communicatio...