We are seeking a friendly, organised, and reliable Secretary to join our busy General Practice team on a part-time basis of 27 hours.
We are looking for a working pattern Monday- Friday 9am-2:30pm
Overview
Responsibilities
* Provide secretarial and administrative support to doctors, consultants, and clinical staff.
* Manage incoming calls, emails, and appointment bookings in a courteous and efficient manner.
* Accurately type and format medical correspondence, reports, and patient notes (including audio typing).
* Liaise with patients, hospitals, laboratories, and other healthcare providers.
* Maintain confidential medical records and ensure data entry is accurate and up to date.
* Process referrals, test results, prescriptions, and other medical documentation.
* Ensure compliance with data protection (GDPR) and clinical confidentiality standards.
About us
We are a busy, friendly surgery based in Sholing and Bitterne.
Our Main branch is based in Sholing, with a sub branch in Bitterne.
Qualifications
* Proven experience in a similar medical secretarial or administrative role.
* Excellent typing and IT skills (including Microsoft Office and medical software such as EMIS, SystmOne, or similar).
* Strong communication and interpersonal skills.
* High level of accuracy and attention to detail.
* Ability to work independently and as part of a team in a fast-paced environment.
* Knowledge of medical terminology is essential.
* Understanding of patient confidentiality and data protection guidelines.
Job requirements
* Excellent interpersonal and communication skills
* High level of attention to detail and accuracy
* Ability to handle sensitive information confidentially
* Flexible and reliable team player
* Previous experience in a customer-facing or administrative role
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