Overview
Instructor Co-ordinator – Lantra House, Stoneleigh Park, Kenilworth (with hybrid working).
Lantra is a leading awarding body for land-based industries in the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications, delivered through a network of training Provider Partners.
As we go through an exciting period of growth, we are now looking for an Instructor Co-ordinator to join us on a full-time, permanent basis, working 37.5 hours per week.
Responsibilities
* Organisation of quality assurance (QA) activity to support the new and existing Instructor/Assessor network.
* Support recruitment drives to ensure the network meets business needs; ensure Instructors and Assessors are trained to required skill levels.
* Review and process the annual membership of Instructors, Customised Provision Instructors and Assessors.
* Co-ordinate QA activity, including organising spot visits, monitoring performance and working with the network to implement improvements and maintain consistent standards.
* Maintaining accurate and up-to-date databases and records.
* Managing and responding to correspondence promptly.
* Arranging CPD, standardisation and update events.
* Supporting skills assessments, interviews and progression routes.
About You / Qualifications
* Experience of working in a customer service environment.
* Experience of managing external subcontractors.
* Experience of operating to quality systems and processes.
* An understanding of QA processes.
* Methodical with attention to detail.
* Excellent communication skills.
* A full, valid driving licence and access to a vehicle (due to our location).
Benefits
* Salary of £27,500 per annum
* 25 days’ annual leave, increasing with service
* Defined contributory pension scheme or pension auto-enrolment scheme
* Professional development and career growth opportunities
* Collaborative and friendly work environment
* Employee assistance scheme
* Hapi – employee benefits and wellbeing platform
* Medical cash plans
* Enhanced maternity and adoption pay
* Rewards for length of service
* Health and wellbeing events and initiatives
* Free voluntary day
* Employee rewards
* Free parking
* Free drinks
This is an exciting opportunity for a customer service professional with experience of working with contractors and an understanding of quality assurance processes to join our growing organisation. With hybrid working and a strong all-round benefits package designed to support your wellbeing, reward your contribution and help you grow, this is the perfect chance to build your future with an organisation that values professional development and long-term career progression.
If you’re ready to bring your skills and experience to a role where your work really matters, read on and apply.
Additional Information
Webrecruit and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. If you’re ready to make a real difference as an Instructor Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
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