Job Description
We are looking for an experienced Aftersales Advisor for a Main dealership near Oxford.
Duties of the role include but not limited to:
1. Working face-to-face with customers
2. Handling aftersales calls.
3. Booking and scheduling vehicle services and repairs.
4. Ordering parts.
5. Selling parts and accessories to customers over the counter
6. Estimating time and costs associated with vehicle services and repairs.
7. Ensuring a smooth flow of vehicles in and out of the workshop environment
8. Liaising with the sales department to prepare sold vehicles.
9. Being involved with interpreting customer concerns and liaising with the vehicle technicians
10. Liaising with customers and keeping them updated of any additional work that may be required.
11. Entering of warranty claims into the system
Hours: Monday to Friday 8-6 and 1 in 3 Saturdays 8 -12.30
Successful applicants must demonstrate the following:
12. An enthusiasm for excellent customer service
13. An interest in the automotive industry
14. To have good communication and organisational skills
15. To be honest and trustworthy with a willingness to learn
16. To have a positive attitude and work ethic, with a high level of professionalism.
Benefits of the role:
Salary- Starting at £24,000 Basic depending on experience plus monthly bonus.
Is this Vacancy not quite what you’re looking for? Give me a call and hear about our other vacancies we have within the Auto trade!
Job Type: Full-time
Salary: £24,000.00-£26,000.00 per year
Reference ID: 9157JMT