Primary care support officer

Job overview

This is an opportunity to join the Business Support team within NWSSP - Primary Care Services, a team who provide support to both primary care contractors across Wales and internal staff.

This post holder will be one of a team of seven Administrative Support Officers providing administration support to senior managers within NWSSP - Primary Care Services (PCS), and must have a excellent communication skills, organisation skills and confidentiality at all times.

Candidates for this post will be expected to have a good standard of education along with excellent keyboard skills and have a sound knowledge of word processing, spread sheets, office and filing systems. The role is varied with the post holder possessing the ability to prioritise their workload whilst working on their own initiative. The successful candidate will need to be adaptable in order to meet the needs of an ever-changing environment, and work well within a small team.

By working with NWSSP - PCS, you will receive a number of excellent benefits to include;
flexi-time working arrangements
support for personal development
NHS discounts in hundreds of stores
a valuable pension scheme

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

This post holder will be one of a team of Administrative Support Officers providing administration support to senior managers within NHS Wales Shared Service Partnership (NWSSP) - Primary Care Services (PCS) and other managers when required.

We have high standards and expect everyone to embrace our values of Listening & Learning, Working Together, Taking Responsibility & Innovating, whilst ensuring trust, honesty and compassion are implicit in everything that we do. We are adaptable, agile and flexible and pride ourselves on being a learning organisation - one where it is safe to make mistakes, where blame is replaced by opportunity, learning and improvement. Innovation is built into everything that we do. We recognise our people regularly and have an Appreciation Station, to encourage staff to applaud exemplary behaviour in one another, alongside an Annual Staff Recognition Award ceremony aligned to our values. We respect and value our people and strive for a culture of compassion and inclusivity. We are a bilingual organisation, and we have a team of Change Champions who advocate ‘This is Our NWSSP’ our principal change programme. Similarly, PROUD is our new staff network welcoming LGBT+ colleagues and allies to come together in a safe space for discussions, event planning and the opportunity to build supportive networks. We have a comprehensive benefits package where there is something for everyone, supporting health, engagement and wellbeing and includes an Employee Assistance Programme. We have over Mental Health First Aiders and work in partnership with local and national organisations to ensure the well-being and resilience of our people.