We have an excellent opportunity for a Service Care Centre Operator, working in the Operations Centre
at our Head Office in Newton Le Willows, WA12.
On average 40 hours per week, Flexible hours with one late night per week
Pay Rate: £26,500 per annum.
Previous Experience In
What the role is:
Monitoring the attendance and safety of the Kingdom workforce and the management of incidents through software
What We Need From You - Skill Base Requirements
* Call centre / control centre / customer service experience are a distinct advantage
The successful applicant will be
* Minimum 1-year in a service desk, helpdesk or customer support role
* Full five-year checkable employment history including a minimum of 2 work references, a personal credit check and right to work in the UK
* Relevant customer service or administration qualifications welcome
What you will be doing and how to achieve success
Examples shown are priority responsibilities but not exhaustive and may include any other reasonable duties:
Skills
* Logical and detail-orientated with a solution-first mindset
* Output and results orientated.
* Friendly, clear communicator with strong interpersonal skills
* Organised, responsive and good under pressure.
* Comfortable using Microsoft Office and quick to pick up internal platforms
Examples of our fantastic colleague welfare includes: -
* Great people management
* Pension and real time access includes Dragon Perks (a bunch of freebies)
* A real career pathway
* Professional development training / via Skills centre
* Company award scheme
* Awards & Commendations
* Colleague Zone web portal
At Kingdom we take pride in our ability to develop our employees beyond their starting role within the company. Working in partnership with Skill Centre we will make sure you meet all the requirements for your role as well as using existing funding programmes to open up a whole host of career opportunities for you. The qualifications on offer include courses such as First Aid, Customer Services, Team Leading and Conflict Management to name but a few and you will be supported on your training journey with access to the latest e-learning software and equipment.