Salesforce analyst

Salary: £40,000 - 45,000 per year Requirements: Minimum 5 years experience in Salesforce Administration and/or Salesforce Analyst roles Salesforce certifications such as Salesforce Administrator, Salesforce Certified System Architect, Salesforce Certified Application Architect, or Salesforce Certified Technical Architect (CTA) Proven experience with CRM workflows, data modelling, data migration, and API integrations Strong understanding of automation logic and Salesforce best practices Experience translating business requirements into technical solutions Demonstrated ability to identify and implement continuous improvement opportunities Excellent troubleshooting, communication, and documentation skills Strong planning and organisational ability Excellent deadline and pressure management Analytical thinking and creative problem-solving Customer-focused communication skills Relationship building, mentoring, and collaboration Ability to provide technical leadership and influence Salesforce strategy Degree in Computer Science, Engineering, or a related discipline, or equivalent practical experience Responsibilities: Design, implement, and maintain Salesforce data models, security models, and platform architecture Define requirements and integration strategies for new features and business initiatives Lead Salesforce development activities using best practices across Apex, Lightning Components, and automation frameworks Establish and manage governance, change control, and release management processes Work closely with senior stakeholders, translating technical concepts into clear business language Maintain detailed documentation covering system design, integrations, and data flows Manage user accounts, permissions, roles, and profiles Configure Salesforce objects, fields, page layouts, and workflows to align with business processes Develop and enhance automation using tools such as Flow Builder Manage platform security, sharing rules, data imports, and data quality initiatives Create insightful reports and dashboards to support business decision-making Provide user support, troubleshooting, and training across the organisation Manage and prioritise a backlog of enhancement requests and system improvements Coordinate Salesforce releases, audits, and ongoing maintenance activities Ensure systems remain compliant with ISO and Quality Management System requirements Technologies: Apex API Architect CRM Flow Support Salesforce Security Embedded More: We are hiring a Salesforce Analyst & Administrator based in Lutterworth, UK, working on a hybrid pattern with a minimum of 2 days per week in the office and flexibility for remote working. You will take ownership of a critical CRM platform and help drive business-wide digital transformation. We offer the opportunity to work on a business-critical Salesforce platform, collaborate with senior stakeholders, contribute to strategic projects, and benefit from ongoing professional development and certification support in a collaborative environment where your expertise will directly influence our business success. last updated 25 week of 2026