Overview
Overall Purpose - This role involves the day-to-day management of the Global Markets Operations in the UK and EMEA oversight.
Responsibilities
* Manage and control the processing of all London Global Markets originated transactions, and of transactions booked in London but processed in Paris Global Markets Operations.
* Supervise the processing of Global Markets transactions, monitoring process performance in line with global standards.
* Own the booking processes and look for continuous improvement, streamlining and operational safety across functional silos, geographies and business units in Global Markets.
* Contribute actively to the strategic ambitions and initiatives for the CIB and the COO, e.g. Operations impacted projects such as Front to Ops.
* Manage the regulatory transactions reporting.
* Act as an escalation point for all GMO related matters and coordinate projects between Head Office and sites.
* Ensure global consistency through implementation of best practices, golden rules, processing guidelines in local sites.
* Monitor controls at a regional level, reduce operational risk.
* Contribute and steer GMO financial monitoring, including costs, head‑counts, budgets and reviews in collaboration with country COOs.
* Provide leadership in restructuring and day-to-day management of the department; drive excellence in operational processes.
* Develop strong relationships with London and Head‑Office Operations management to translate company objectives into departmental objectives.
* Ensure the best quality of service to Business Support clients (front office sales and traders, transversal departments and downstream chain, external clients).
* Support new business lines and initiatives, apply problem‑solving and management skills to developing new solutions.
* Ensure internal controls and reconciliations are in place across products and reduce operational risk.
* Analyse, report appropriately and solve outstanding and potential issues.
* Develop monthly management reporting and dashboards consistent with the high level view of operational and financial performance.
* Drive operational efficiency projects and impacts on GM setup across UK and EMEA operations.
Qualifications & Skills
* Good communication skills with IT / traders / Management and other team members.
* Strong commitment, reactivity, reliability on support related issues.
* Good autonomy with systems and processes.
* Stress resistant.
* Understanding and strong experience in Global Market Products.
* Strong knowledge and experience in operations for Commodities business, Rates, Credit, FX, Equity.
* Strong knowledge of trade processes for listed and OTC trades.
* Strong knowledge of UK and EMEA regulatory reporting requirements and processes.
* Understanding of GM systems architecture.
* Capacity to challenge and improve processes / systems / automation / AI.
* People management skills.
* Change management.
* Strategic thinking.
* Vendor and contract management.
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