Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Business MI Analyst
Here at Conduent we have an amazing opportunity to join our team as a Business MI Analyst at our offices based in Leeds. As a Business MI Analyst, you'll be at the heart of analysing and reporting management information to drive business decisions.
* Contract: Full Time Permanent
* Hours: Monday to Friday normal office hours
* Site: Office-based in Leeds, LS11 5BD
* Salary: £28,000
Key Responsibilities:
* Analyse and interpret data regarding key performance metrics for various target audiences
* Provide ad-hoc reporting to management to mitigate risk and drive business decisions.
* Develop and adapt MI according to requirements.
* Respond to ad-hoc requests for MI, data, or analysis.
* Understand business processes and underlying data to add value and practical insights to MI.
* Identify opportunities for process improvement.
* Seek opportunities to improve business performance or drive business benefit through data analysis.
* Able to develop effective data collection plans
* Support systems or process change to help maintain data integrity and identify reporting opportunities.
* Build positive relationships and collaborate with a variety of roles at all levels.
* Able to present data to all levels within the organisation.
Skills & Qualifications:
* Advanced MS Excel user and proficient in the use of MS Office suite (Word, PowerPoint, Outlook etc.) as well as MS DevOps
* Experience in the use of SQL and the writing of queries
* Possess an analytical mindset and approach
* Able to extract exacting requirements from stakeholders for full comprehension using effective listening skills and effective in asking open questions to elicit information
* Previous experience working with large and complex datasets
* Possess effective time management skills and able to prioritise workloads
* Knowledge of Project Management methodologies especially Agile
* Knowledge of Lean methodologies
* Previous experience of service centre operations is beneficial
* PowerBI experience (Desired but not essential)
What we offer you:
* 33 days annual leave (including bank holidays)
* Life Assurance x 4 annual salary
* Private Dental Plan
* Private Medical Insurance (Aviva)
* Income Protection Scheme
* EAP includes local discount.
* Excellent Online Learning Platform
* Cinema Society Discounts
* Apprenticeships
* Free Eye Tests
* Mentoring Programs
Travel & parking information:
We are based a short 10–15-minute walk from Leeds railway station. Please be aware that parking availability onsite is not guaranteed.