Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Contract: Full Time Permanent Hours: Monday to Friday normal office hours Site: Office-based at Leeds, LS11 5BD Salary: £28,000 Here at Conduent we have an amazing opportunity to join our team as a Business MI Analyst at our offices based in Leeds. As a Business MI Analyst, youll be at the heart of analyzing and reporting management information to drive business decisions. Key Responsibilities • Provide ad-hoc reporting to management to mitigate risk and drive business decisions. • Build positive relationships and collaborate with a variety of roles at all levels. • Able to present data to all levels within the organisation. • Analyse and interpret data regarding key performance metrics for various target audiences • Develop and adapt MI according to requirements. • Respond to ad-hoc requests for MI, data, or analysis. • Understand business processes and underlying data to add value and practical insights to MI. • Identify opportunities for process improvement. • Seek opportunities to improve business performance or drive business benefit through data analysis. • Able to develop effective data collection plans • Support systems or process change to help maintain data integrity and identify reporting opportunities. Skills & Qualifications: • Advanced MS Excel user and proficient in the use of MS Office suite (Word, PowerPoint, Outlook etc.) as well as MS DevOps • Possess effective time management skills and able to prioritise workloads • Able to extract exacting requirements from stakeholders for full comprehension and effective listening skills and effective in asking open questions to elicit information • Knowledge of Project Management methodologies especially Agile • Possess an analytical mindset in their approach • Knowledge of Lean methodologies • Previous experience working with large and complex datasets • Previous experience of service centre operations is beneficial What we offer you: • 33 days annual leave (including bank holidays) • Life Assurance x 4 annual salary • Private Dental Plan • Private Medical Insurance (Aviva) • Income Protection Scheme • EAP including local discount. • Excellent Online Learning Platform • Cinema Society Discounts • Apprenticeships • Free Eye Tests • Mentoring Programs • Travel & parking information: • We are based a short 10–15-minute walk from Leeds railway station.