Team Manager - Safer Accommodation & Response to Complexity (R2C)
Location: Nottingham – Women's Aid premises, including co-location with statutory partners and community settings
Hours: 30 hours per week | Contract: 6 month temporary to Permanent | Salary: £25,855.14
About the Role
We are seeking an experienced and passionate Domestic Abuse specialist to join our leadership team as a Team Manager within our Safer Accommodation and Response to Complexity (R2C) services. This is a key leadership role responsible for managing a team delivering high‑quality, trauma‑informed, and survivor‑centred support to women and children affected by domestic abuse. You will play a vital role in ensuring service excellence, supporting staff development, and shaping innovative responses to complex needs.
Key Responsibilities
* Service Management & Delivery
o Lead the delivery of high‑quality, survivor‑focused services across varying risk levels
o Ensure compliance with contracts, policies, and national standards
o Oversee risk management and safeguarding practices for both survivors and staff
o Contribute to service development aligned with strategic priorities
* Team Leadership & Development
o Line manage and support Survivor Advocacy Support Workers
o Lead recruitment, supervision, and performance management
o Facilitate team meetings, case reviews, and reflective practice
o Foster a positive, inclusive, and high‑performing team culture
* Strategic & Partnership Working
o Build strong relationships with statutory and community partners
o Represent the service at multi‑agency forums
o Contribute to service design, development, and future funding opportunities
o Promote accessibility and engagement with under‑represented communities
* Monitoring, Quality & Compliance
o Oversee data collection, reporting, and service evaluation
o Lead on audits and quality assurance processes
o Ensure GDPR and data protection compliance across the team
* Health, Safety & Safeguarding
o Act as Health and Safety lead for the service
o Ensure adherence to safeguarding, equality, and diversity policies
o Maintain up‑to‑date knowledge of legislation and best practice
About You
* Experience
o Managing teams within domestic abuse or voluntary sector services
o Supporting survivors with complex needs and crisis intervention
o Safeguarding, risk assessment (e.g. DASH), and case management
o Multi‑agency working and advocacy
o Working with marginalised and minoritised communities
* Knowledge
o Strong understanding of domestic abuse, housing, welfare, and safeguarding
o Familiarity with MARAC processes and trauma‑informed practice
o Awareness of systemic barriers faced by diverse communities
o Understanding of quality assurance and contract compliance
* Skills
o Strong leadership and team development capability
o Excellent communication, organisational, and report‑writing skills
o Ability to manage competing priorities and complex service delivery
o Empathetic, non‑judgemental, and survivor‑focused approach
Qualifications
* Relevant qualification (e.g. IDVA, social work, or management) or equivalent experience
* Willingness to undertake further training if required
Additional Information
* This role is subject to a 6‑month probation period
* Enhanced DBS check required
* You must be able to travel across service locations
* This post is open to women only under the Equality Act 2010, Schedule 9, Part 1
Equal Opportunities
The Red Snapper Recruitment Group is an equal opportunities employer.
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