Team Manager – Safer Accommodation & Response to Complexity (R2C)
Location: Nottingham – Women’s Aid premises, including co-location with statutory partners and community settings
Hours: 30 hours per week
Contract: 6 month temporary to Permanent
Salary: £25,855.14
About the Role
We are seeking an experienced and passionate Domestic Abuse specialist to join our leadership team as a Team Manager within our Safer Accommodation and Response to Complexity (R2C) services. This is a key leadership role responsible for managing a team delivering high-quality, trauma-informed, and survivor-centred support to women and children affected by domestic abuse. You will play a vital role in ensuring service excellence, supporting staff development, and shaping innovative responses to complex needs. This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to making a meaningful difference in the lives of survivors.
Key Responsibilities
Service Management & Delivery
* Lead the delivery of high-quality, survivor-focused services across varying risk levels
* Ensure compliance with contracts, policies, and national standards
* Oversee risk management and safeguarding practices for both survivors and staff
* Contribute to service development aligned with strategic priorities
* Line manage and support Survivor Advocacy Support Workers
* Lead recruitment, supervision, and performance management
* Facilitate team meetings, case reviews, and reflective practice
* Foster a positive, inclusive, and high-performing team culture
Strategic & Partnership Working
* Build strong relationships with statutory and community partners
* Represent the service at multi-agency forums
* Contribute to service design, development, and future funding opportunities
* Promote accessibility and engagement with underrepresented communities
Monitoring, Quality & Compliance
* Oversee data collection, reporting, and service evaluation
* Lead on audits and quality assurance processesEnsure GDPR and data protection compliance across the team
Health, Safety & Safeguarding
* Act as Health and Safety lead for the service
* Ensure adherence to safeguarding, equality, and diversity policies
* Maintain up-to-date knowledge of legislation and best practice
About You
Experience
* Managing teams within domestic abuse or voluntary sector services
* Supporting survivors with complex needs and crisis intervention
* Safeguarding, risk assessment (e.g. DASH), and case management
* Multi-agency working and advocacy
* Working with marginalised and minoritised communities
Knowledge
* Strong understanding of domestic abuse, housing, welfare, and safeguarding
* Familiarity with MARAC processes and trauma-informed practice
* Awareness of systemic barriers faced by diverse communities
* Understanding of quality assurance and contract compliance
Skills
* Strong leadership and team development capability
* Excellent communication, organisational, and report-writing skills
* Ability to manage competing priorities and complex service delivery
* Empathetic, non-judgemental, and survivor-focused approach
Qualifications
* Relevant qualification (e.g. IDVA, social work, or management) or equivalent experience
* Willingness to undertake further training if required
Additional Information
* This role is subject to a 6-month probation period
* Enhanced DBS check required
* You must be able to travel across service locations
* This post is open to women only under the Equality Act 2010, Schedule 9, Part 1
The Red Snapper Recruitment Group is an equal opportunities employer.
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