IT Field Engineer
Bromley, Kent | Up to £37k per annum | Permanent, Full-Time
Company Pool Vehicle Provided (Work only)
Full UK Driving License Essential
Our client is looking for a practical, organised and customer-focused IT Field Engineer to join our growing IT Department.
Supporting over multiple users across locations in London, Essex, Milton Keynes, Cambridge and surrounding areas, this role is ideal for someone who enjoys travelling, working hands‑on with technology and helping people on a wide range of IT installations, upgrades and support activities.
No two days are the same. One day you could be installing wireless access points, replacing network equipment and updating documentation. The next you may be delivering equipment, supporting a site issue or assisting with the setup of a new location.
This role combines technical work with a strong focus on organisation and administration. Maintaining accurate records, photographs, asset information and documentation is just as important as completing the technical work itself.
Day to day
- Traveling to sites using a company vehicle
- Delivering IT equipment and infrastructure hardware
- Installing and supporting Switches, wireless access points, Routers and associated network equipment
- Assisting with Meraki, DrayTek and Starlink installations following company standards
- Building, configuring and deploying laptops, desktops, printers and mobile devices
- Asset tagging and recording all deployed equipment
- Installing and maintaining structured cabling, patch panels and network cabinets
- Providing onsite IT support where remote support is not suitable
- Recording serial numbers, asset tags and installation details
- Taking site photographs and maintaining installation records
- Producing simple rack layouts, cabinet diagrams and equipment location drawings
- Maintaining accurate asset management records
- Assisting with site relocations, equipment moves and new site setups
- Preparing equipment and assisting with stock control activities at Head Office
- Escalating technical issues to senior engineers when required
Skills & Experience
- 3 years' plus experience within an IT support, field engineering or technical support role
- Experience installing or supporting network equipment such as Switches, Routers and wireless access points
- Basic understanding of networking and Wi‑Fi technologies
- Experience with Microsoft 365 and Windows 11
- Experience working with CAT5e and CAT6 structured cabling
- Experience maintaining technical documentation and records
- Strong troubleshooting and problem‑solving skills
- Excellent communication and customer service skills
- Good organisational and time management skills
- Full UK Driving License
