Customer Service Representative – Chesterfield Location: Chesterfield Salary: £25,000 pro rata Monthly Bonus (up to £200!) & Benefits Hours: Full-time (40 hours: Mon–Thurs, 8am–5pm; Fri, 8am–2pm) OR Part-time (25 hours/week) Job Type: Permanent Francesca’s Recruitment Ltd is delighted to be working with a well-established food wholesaler in Chesterfield to recruit a proactive Customer Service Representative. With roots in the catering industry since 2001, this business prides itself on delivering first-class service and building long-lasting client relationships. Why This Role Stands Out Ideal for someone who thrives in a fast-paced yet supportive environment, this varied role puts you at the centre of operations—responding to customer needs, supporting promotions, and collaborating across teams. With a monthly bonus of up to £200, your enthusiasm and commitment are genuinely rewarded. Key Responsibilities * Respond to customer enquiries via phone, WhatsApp, messenger, and email * Deliver prompt, friendly, and solution-oriented support * Build rapport with existing customers and contribute to business growth * Promote offers to help clients maximise profitability * Liaise with telesales and delivery teams to ensure smooth service Candidate Requirements * Excellent communication skills and a confident, professional telephone manner * Strong written English with a minimum GCSE Grade C / Level 5 * Ability to work independently, take initiative, and manage tasks without supervision * A customer-first attitude and flexible approach to team collaboration * Experience in customer service or food wholesale is an advantage—but not essential Perks & Benefits * Competitive pro-rata salary: £25,000 * Monthly bonus of up to £200 * Friendly, close-knit team in a respected local business * Opportunities for career development and progression * Flexible schedule with early Friday finish Interested? Apply today through Francesca’s Recruitment Ltd and become part of a business that values service, teamwork, and personal growth! CustomerServiceJobs ChesterfieldRoles ApplyToday RecruitmentSuccess FlexibleWorking BonusOpportunity TeamFrancesca