Job Title: Process Improvement Coordinator
Description
We have an exciting opportunity for a talented professional to join our Operations team in the role of Process Improvement Coordinator.
This pivotal position will see you take ownership of the development, implementation, and maintenance of business processes and operational standards across the organisation.
You will play a key part in ensuring consistency, quality, and compliance across our operations while fostering a culture of continuous improvement and efficiency.
This is a key position contributing to our ambition to perform consistently as a top team in a prestigious championship.
Your Key Responsibilities:
* Developing and maintaining business processes, policies, and procedures that support organisational goals.
* Monitoring compliance with internal processes, guidelines, and external regulatory requirements.
* Collaborating with department heads to assess business processes and identify improvement opportunities.
* Assisting in the development and delivery of training programmes to ensure company-wide adherence to business processes.
* Reviewing and updating documentation to ensure consistency, clarity, and accuracy.
* Conducting internal audits and assessments to evaluate the effectiveness of processes and adherence to standards.
* Recommending corrective actions and identifying improvements based on audit outcomes.
* Maintaining records of process-related activity and reporting on associated performance metrics.
* Supporting the integration of new technologies or systems to enhance business performance and compliance.
* Acting as a liaison between departments to ensure seamless communication and alignment of processes and standards.
Requirements
To be successful in this role, you will need:
* Strong experience in business process management, quality assurance, compliance, or similar disciplines.
* In-depth understanding of operational processes, regulatory requirements, and continuous improvement practices.
* Strong problem-solving skills, with a practical, action-oriented mindset.
* Excellent attention to detail and analytical capability.
* Proven ability to build effective cross-functional relationships and work collaboratively.
* Strong verbal and written communication skills across all levels of the organisation.
* Proficiency in Microsoft Office (Word, Excel, PowerPoint); familiarity with process documentation tools is an advantage.
* Ability to manage multiple priorities independently in a fast-paced environment.
* Experience with process improvement methodologies such as Lean or Six Sigma (desirable).
* Degree in Business Administration, Operations Management or a related field (preferred).
Benefits
We offer a competitive package, including:
* A discretionary bonus scheme.
* Private health care.
* Pension plan.
* Life assurance.
* Benefits like childcare, cycle-to-work, tech, and car schemes.
About Us
We are a dynamic organisation that fosters a supportive, inclusive, and compassionate culture, where our team genuinely embodies our core values: Growth, Readiness, Empowerment, Excellence, and Nurturing.
We strive to be a Team that reflects all the communities with which we engage around the world through diversity in the workplace and promoting an inclusive culture in which all team members are respected, empowered and valued.